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7379544 |
Comprehensive telephone call screening system
A dynamic telephone-call screening system detects indications of the character for incoming calls as a basis to determine acceptance. Calls that are identified and indicated to be undesirable, as...
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7362854 |
Portable electronic device having integrated telephony and calendar functions
The phone number or other identifying information of an incoming phone call or other network communication is optionally stored, and a call-back is optionally scheduled. The user is prompted...
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7352855 |
Method and system for providing a privacy management service
A method for providing a privacy management service in a telephone system including initiating a telephone call from a subscriber telephone number to a called party telephone number. The initiating...
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7343008 |
Identity-based conferencing systems and methods
Described in this paper are systems and methods of providing conferencing services where a conference participant is identified by the conferencing system when calling into the system. The system...
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7333600 |
Interactive electronic ordering for telecommunications products and services
A system and method for exchanging telecommunication service information between a telecommunication service provider and a telecommunication service customer include electronically receiving a...
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7313227 |
Animated/digitally depicted interactive voice session services over an IP network
A telecommunications service application. The application includes associating, each of a plurality of subscribers with at least one respective avatar, where the at least one avatar includes at...
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7280652 |
Handheld electronic device having improved phone call log, and associated method
An improved handheld electronic device and an associated method provide an improved call log that presents information relating to logged phone calls in a collapsed manner, meaning that for each...
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7272222 |
System and method for processing complaints
A method and system for automating customer slamming and cramming complaints includes an automated reporting system having one or more receiving devices and a complaint module. Customers who want...
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7260203 |
Method and apparatus for routing calls based on identification of the calling party or calling line
A method and apparatus for routing calls for a subscriber based on the identification of the calling party or the originating line. Generally, the present invention operates to identify a calling...
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7260196 |
Method and system for providing enhanced caller identification and privacy management
Processing a call from a calling party at a calling communication station to a called communication station includes detecting signalling information for the call, including determining whether...
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7236577 |
Call screening system and method
A call screening system and method. The method can include receiving an inbound telephone call destined for a called party. Associated caller identification data can be identified from the inbound...
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7233651 |
Method and system for providing enhanced call waiting and caller identification
An efficient and effective method and system for providing to a customer an audible call notification of a current call and a subsequently received call waiting call. The present embodiments notify...
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7231030 |
Passive call blocking method and apparatus
A process and apparatus to support passive call blocking, a call block that is performed in a manner that the caller does not recognize as a call block. When passive call blocking is utilized,...
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7203293 |
System and method for monitoring incoming communications to a telecommunications device
A system for notifying an Internet-accessible device of a communication placed from a first telecommunications device to a second telecommunications device by a calling party is disclosed. The...
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7197127 |
Method and system for priority based telephone call screening
Method and system for managing incoming telephone calls in which each incoming call is associated with a telephone number. A time constraint, a telephone use status, and a treatment option to...
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7184543 |
Method and circuit arrangement for controlling a subscriber line interface circuit
The invention provides a method for controlling a subscriber line interface circuit, which is connected to at least one data line and to at least one subscriber line associated with a subscriber,...
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7180993 |
Associating call appearance with data associated with call
A distributed telephone answering system has intelligence distributed to a plurality of workstations. Each workstation may connect to a plurality of long distance telephone networks. Also, each...
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7177405 |
Computer telephony integration including option for calling party to re-direct unanswered call from voice messaging to second lower interest users associated with called party
In a CTI system an incoming call is alerted to the called user's list of users who have expressed a primary level of interest in that called user's incoming calls, and the call is routed by the PBX...
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7154999 |
Sending identification information of a plurality of communication devices that are active on a communication session to information receiving component
An apparatus in one example comprises one or more information sender components that upon engagement of a communication device with a communication session that involves a plurality of...
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7136474 |
Automatic routing and information system for telephonic services
A system and method for automatically and seamlessly routing telephone calls across a telephone network. The system includes a telephone network interface box having a computer, a master file and...
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7116773 |
Reverse caller-identification
A reverse caller identification system. Telecommunications devices are registered with respect to specific locations and are monitored with respect to users proximity to said devices. Prior to...
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7103589 |
Method and system for searching, accessing and updating databases
A system and method for searching, accessing updating database records on a plurality of geographically dispersed databases is provided. Update databases consisting of a plurality of update records...
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7103164 |
Computer telephony integration
A CTI system in which a user's profile comprises a workgroup containing the names of other users in whose telephony status he is interested, e.g. whether they are free or busy. The user's client...
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7088812 |
Call management implemented using call routing engine
Call management techniques are implemented using a call routing engine. In the invention the routing engine centrally controls a public network to facilitate implementation of post-routing call...
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7079638 |
System and method for privacy screening with special information tones
A system and method delivers an audible tone to an unidentified caller who places a call to a subscriber to a privacy screening service with special information tones (SITs). The service is...
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7058415 |
System for providing unified cellular and wire-line service to a dual mode handset
The dual mode handset system provides unified cellular service and wire-line service with a single Directory Number assigned to the dual mode handset and a corresponding cordless base station that...
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7020259 |
Privacy screening service for telecommunications
Methods and systems are disclosed for providing privacy screening service during telephone calls. One method monitors a telephone call for a call screening request. The telephone call is from a...
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7020256 |
Dynamic telephone numbering system
The present invention relates generally to logical telephone numbers. In particular, dynamic number users are able to obtain dynamic numbers and to map those numbers to routable numbers of their...
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6996217 |
Converting automatic number identification information to caller ID information
A telephone system for reliably providing caller identification information to telephone call recipients such that they can choose whether or not to answer a telephone call. The telephone system...
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6993121 |
Method and system for text-to-speech conversion of caller information
A system ( 10 ) and method ( 40 ) for providing audible caller information to telephone service subscribers is presented. The system ( 10 ) includes a pre-processor ( 28 ) that converts textual...
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6975714 |
Method and apparatus for defeating predictive telemarketing systems by simulating facsimile machines or modems upon answering incoming calls
A method and apparatus that generate a 2100 Hz answer tone, similar to the answer tones sent by facsimile machines and modems, upon answering an incoming call. This causes predictive telemarketing...
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6970551 |
Method and system for identifying calls having the same originating number and destination number
A method for uniquely identifying calls having the same originating number and dialed number, and network components adapted to carry out that method. A Parking Manager receives a Park Request that...
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6954526 |
Methods and systems for routing calling name service query messages in a communication network
A network element for routing a calling name (CNAM) query message through a communications network includes a communication module capable of receiving a CNAM query message from and transmitting...
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6940954 |
Arrangement for retrieving recorded audio announcements from a messaging system for identification of a calling party
An IP-based subscriber endpoint, for example a VoIP telephony device or an IP telephony user agent, is configured for retrieving recorded audio caller information in response to receiving an...
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6928154 |
Remote caller identification telephone system and method with internet retrieval
A remote caller identification system with data logging and retrieval features including a data logging unit which logs caller identifying information from incoming calls from a caller to a...
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6888927 |
Graphical message notification
The invention provides a method, apparatus and system for providing an addressee of a stored message with a graphical notification associated with a source of the stored message. In general terms,...
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6853722 |
System and method for automating customer slamming and cramming complaints
A method and system for automating customer slamming and cramming complaints includes an automated reporting system having one or more receiving devices and a complaint module. Customers who want...
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6823048 |
Calling name information caching
Calling name presentation services are provided by maintaining a local cache of requested information. When a called destination is determined to subscribe to calling name presentation, the local...
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6813342 |
Implicit area code determination during voice activated dialing
A system, method and computer program product are provided for determining an area code during voice activated dialing. Initially, utterances are received from the user during a session via a...
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6775370 |
Method and system for processing a telephone call while on-line
The invention discloses a method and system for processing a telephone call to an on-line subscriber, when the subscriber telephone line is busy as a result of the on-line connection. The...
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6751307 |
Delivering calls using calendar information
A call routing function may receive information from a user profile about how to handle a telephone call. In addition, the call routing function may also receive information about what the user is...
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6748058 |
Caller identification system with announcement capability
Disclosed is a caller identification system that provides unblocking or audible identification on telephone calls from calling parties having blocked or unknown numbers. Calling parties from...
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6741688 |
Method and apparatus for handling telephone calls
An electronic method and apparatus for handling telephone calls is described. The method includes storing in a memory a telephone number template. The template preferably is as wide as a telephone...
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6741679 |
System and method for calling name delivery to voicemail systems
A system and method for providing calling name delivery to a voicemail service subscriber. The system and method use the features of an advanced intelligent network to provide an interface between...
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6735294 |
Method and apparatus for an extensible markup language (XML) calendar-telephony interface
The present invention provides a method for routing a telephone call based on a calendar telephony interface. The method can include parsing telephone data associated with the telephone call, and...
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6731737 |
Directory assistance system
A directory assistance system in accordance with the inventive arrangements includes a general directory, having a first names list; at least one caller specific directory having a caller specific...
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6731732 |
Method and apparatus for calendar based call control
The invention provides a method and apparatus for an extensible markup language (XML) calendar-telephony interface. The method can include the steps of defining an markup language element having a...
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6728340 |
Targeted disaster warning system and method
A system and method for providing early warning notifications to telephone subscribers having calling number delivery service. The system uses an advanced intelligent network to initiate several...
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6721407 |
Apparatus and method for identifying a third party engaged in communication with a called party
A method of identifying an other party associated with identifying information engaged in communication with a called party, includes the steps of: receiving a call for the called party, receiving...
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6721397 |
System and method for message exchange over a public-switched telephone network
Telephones are able to exchange arbitrary messages over a public-witch telephone network. Messages are created and sent to a switch. The switch transfers the message to a called party telephone....
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