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Document Title |
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7593520 |
Method and apparatus for providing voice control for accessing teleconference services
A method and apparatus for providing access to teleconference services using voice recognition technology to receive information on packet networks such as Voice over Internet Protocol (VoIP) and...
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7574228 |
Multi-spot call system, sound volume adjustment device, portable terminal device, and sound volume adjustment method used therefor and program thereof
Stored in an each speaker's sound volume coefficient table 13 are a speaker identification ID and information of a voice coefficient so as to be correlated with each other. A speaker...
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7567555 |
Post answer call redirection via voice over IP
A method is provided for forming a multi-media communication path between at least first, second and third communication devices coupled to a multi-media provider system during post answer call...
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7558736 |
System and method for providing talker arbitration in point-to-point/group communication
One embodiment of the invention is based on a facilitation of the natural dynamics associated with face to face conversation, where the amplitude of a speaker's voice is often used to gain floor...
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7489773 |
Stereo conferencing
Audio conferencing is carried out in stereo by centrally assigning a position in the stereo spectrum (either bipolar stereo or surround sound) and instructing each conference endpoint to transmit...
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7483400 |
Managing a packet switched conference call
The invention relates to a method for managing a packet switched, centralized conference call between a plurality of terminals 13 . In order to enable an enhancement of the user comfort, it is...
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7483526 |
Method for conference call initialization
A method for using a centralized conference call manager is provided for initiating conference calls. Users register with the centralized conference call manager to set up a conference call at a...
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7426268 |
System and method for call routing and enabling interaction between callers with calls positioned in a queue
According to at least one embodiment of the present invention, a method and apparatus are provided for enabling a caller on hold to listen to one or more ongoing calls. The method includes...
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7424107 |
Method and system for requesting help
A method (and system) of requesting help includes connecting a user to a help request generator, accessing, by the help request generator, a database including a list of helpers, selecting at least...
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7421072 |
Location-based bridging in call centers
A call center apparatus for automatically bridging a mobile user (e.g., a supervisor, etc.) into an existing conversation between a telephone operator and a caller is disclosed. The illustrative...
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7412042 |
Technique for providing information assistance including a concierge-type service
A user may access information assistance for a concierge-type service, whereby the user may make restaurant reservations, purchase goods and services, obtain movie listings, etc. with an agent's...
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7372950 |
Method for supporting the communication of information via a communications system
The invention concerns a method for supporting the communication of information via a communications system, as well as a service unit, an electronic agent, software products and servers for...
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7269252 |
Method and apparatus for improving nuisance signals in audio/video conference
A system to allow a conferee defined as a nuisance source to respond to an automatic nuisance decision of a Multipoint Control Unit is disclosed. For example, a conferee placing a conference on...
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7248684 |
System and method for processing conference collaboration records
A telecommunications system includes a network ( 102 ) and a multimedia server ( 104 ) operably coupled to the network. The multimedia server ( 104 ) is adapted to manage a multimedia conference...
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7231208 |
User interface-technique for managing an active call
A portable electronic device includes a housing, a processor supported by the housing, a memory coupled to the processor, and a communications transceiver coupled to the processor. The transceiver...
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7167552 |
Quorums in meet-me conference calls
In one embodiment, a method for joining a meet-me conference call includes but is not limited to presenting an option to specify a quorum associated with a meet-me conference call, in response to...
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7133512 |
Conference call aggregation using an interactive voice response system
Within an interactive voice response system, a method of aggregating conference calls can include registering a caller with the interactive voice response system, accessing a calendar system used...
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7085365 |
Group information management
A communication system including a first administrative subsystem and a second administrative subsystem providing group communication service. The system includes a first server for storing group...
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7079857 |
Method and apparatus for providing arbitration in a group communication network
A method and apparatus for arbitrating between a first communication device having floor control in a group communication network and a second communication device competing for floor control...
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7050861 |
Controlling a destination terminal from an originating terminal
A caller associates computer software code with a signalling protocol messages such that when the messages are received at a destination processor the computer software code is executed. For...
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7046779 |
Video conference system and methods for use at multi-station sites
A video conference system includes at each of several sites multiple participant stations and a control station. A conference coordinator (e.g., a guard or receptionist) operating the control...
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7039019 |
Telephone exchanging apparatus and telephone system
A telephone exchanging apparatus 30 comprises a joined terminal table 341, a joined terminal table operating portion 352, and a reception side designating portion 355. The joined terminal...
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7020261 |
Method for providing enhanced directory assistance upon command using out-of-band signaling
A user calls a directory assistance service provider to search for a desired telephone number and be connected to a party at the desired number. In one such connection, the user is afforded...
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7010106 |
Digital recording of IP based distributed switching platform
A system and method for recording and/or otherwise monitoring IP multimedia sessions. The present invention features a recording and/or monitoring device, referred to hereinafter as “a recording...
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7006617 |
Method of improving conferencing in telephony
A conferencing method not requiring additional or dedicated hardware in a processor controlled telephone terminal, nor requiring an external conference bridge, is provided by one of the terminals...
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6993497 |
Integrated, interactive telephone and computer network communications system
A method comprising the steps of: receiving via internet a time, a date and a telephone number for a reminder telephone call (such as a wakeup call); storing in a database the time, date and...
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6985571 |
Audio conferencing method
A conferencing method that conducts an audio conference over the Internet. The method includes receiving digitized audio signals, summing a plurality of received audio signals that contain speech,...
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6978001 |
Method and system for controlling audio content during multiparty communication sessions
A method and system for controlling audio content during a multiparty communication session includes prompting active participants to the multiparty communication session to identify themselves....
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6931114 |
Voice chat service on telephone networks
The present invention is system and method for holding voice chat over a telephone network. An embodiment for implementing the invention can comprise the following steps. First, a caller accesses...
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6917678 |
Method and apparatus for monitoring telephonic members and providing directory assistance
Telephone users desiring directory assistance services are connected via standard telephone procedures to a directory assistance provider, such as an operator. An operator provides the destination...
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6909779 |
Method and system for a long distance conference call discount feature
A method and system for providing a long distance conference call discount feature is disclosed. Call detail records for calls on a per call basis both in the wireline local and long distance...
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6870916 |
Targeted and intelligent multimedia conference establishment services
In a multimedia communications system ( 100 ), a conference establishment server coordinates the scheduling of a conference call. The server receives request for conference calls ( 202 ). The...
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6856809 |
SMS conference
A method, computer system, computer program product, and user interface for enabling SMS users to engage in many-to-many conversation, or an SMS conference, utilizing SMS services. Specifically, a...
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6792093 |
System and method for telephone call recording and recorded call retrieval
A telephone call recording and recorded call retrieval system records telephone conversations and stores the recorded conversations for later retrieval. The system includes on one or more servers...
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6754332 |
Object oriented system and method for directing incoming telephone calls
An automatic call distributor (ACD) system, which includes an object-oriented system for defining one or more call treatments is provided. The system includes a first graphical user interface...
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6697476 |
Audio conference platform system and method for broadcasting a real-time audio conference over the internet
An audio conferencing system comprises an audio conference mixer that receives digitized audio signals and sums a plurality of the digitized audio signals containing speech to provide a summed...
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6603965 |
Pervasive voice handset system
A system (and method) for linking wireless and land line communications media, includes a connector for connecting a communications media, and an indicator for alerting a user of the state of a...
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6418214 |
Network-based conference system
A management and control unit for a network-based conferencing system has an interface for outputting control signals to a platform for establishing audio connections across a network between...
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6349136 |
System and method for controlling a conference call
A system and method that provides control of a conference call. A controlling party enters a code and is isolated from the conference. Each conference participant is sequentially connected to the...
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6178237 |
Teleconferencing audio bridge
An arrangement for a teleconferencing bridge allows one or more users to control at least one characteristic of at least some of the input signals received by the bridge, such that the output...
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6160879 |
Private circuit provision in a telecommunications network
A telecommunications network includes local switches, main switches and access lines. A switching unit which takes the form of a computer with switching capability is connected to the local switch...
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6112083 |
Full service dispatcher for satellite trunked radio service system
In a mobile communication system, a system for providing communication between multiple users in a closed user group arrangement includes first and second mobile earth terminals (METs) registering...
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6028856 |
Procedure and system for processing data traffic signals carrying information
The present invention is associated with data traffic systems. Specifically, the invention relates to a procedure and system for forming a virtual exchange. The purpose with the virtual exchange is...
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5974134 |
Method of and apparatus for managing call resources in switching system
A method and an apparatus for managing call resources, which can contribute to an improvement in the performance and stability of systems to which the method and apparatus are applied. Call...
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5903637 |
System and method for call conferencing
A call conferencing system and method includes a conference call controller and a conference bridge. The conference bridge includes a plurality of conference ports, to which conference participant...
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5883949 |
Method for a private branch communications exchange to activate a night service configuration
To set a night service configuration, a configuration control (KS) in the private branch communications exchange (NK) is activated from an internal or external handset or a switchboard position by...
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5878214 |
Computer-based group problem solving method and system
A computer-based method of innovatively solving one or more problems using a group assembled at a computerized meeting. One participant of the group is the client who is the owner of or is...
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5699352 |
Distributed teleconferencing system
A distributed teleconferencing bridge system is provided that allows an attendant to control multiple conferences on multiple bridges through a network interface unit. The attendant can add or...
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5659740 |
Information service system using unity code
This system is applied to a VAS having, as members, apparel makers which manage goods using apparel numbers and retail shops which manage goods using shop goods codes. The system tally manages the...
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5638434 |
Conference system for dial-out telephone calls
A conference system provides dial-out conference calls to participants who use various virtual private network dialing plans as well as place non-plan calls, such as Direct Distance Dialing and...
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