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8855294 Dialling phone numbers  
Method and apparatus for effecting a voice communication between user terminals connected via a communication network include displaying a menu of country options to a user and receiving a number...
8855282 Method, system and apparatus for implementing multimedia ring back tone service  
A method, system and apparatus for implementing a Multimedia Ring Back Tone (MRBT) service are provided. The method includes: receiving a call request originated by a calling terminal; parsing a...
8855283 Providing enhanced wireline services  
Novel tools and techniques that provide enhanced wireline services at one or more known wireline locations. In some cases, these tools and techniques involve determining that a subscriber is at one...
8855612 Systems and methods of terminating telephony communications to mobile telephony devices  
Systems and methods for terminating telephony communications to a mobile telephony device that is roaming outside of its native service area make use of a forwarding termination service. The...
8848888 Charging for long duration sessions in communication networks  
Communication networks and associated methods are disclosed that provide charging for long duration sessions. A charging data system of the communication network receives interim accounting request...
8848885 Device information communication method, video display device, and video display system  
According to one embodiment, a device information communication method applied to a video display device, includes: obtaining device information on a device being connected to the video display...
8848896 Message-based notifying method for notifying waiting queue and application server  
The present invention relates to a message-based notifying method for notifying a waiting queue and an application server, wherein the method includes: sending, by a calling terminal, a call...
8848892 Contact list with conversation point reminder  
The present invention relates to contact list with means to attach memo to contact list entry. Memo comprises of one or more of data, voice, image, and video files. Memo is displayed on...
8843121 Serving data/applications from a wireless mobile phone  
Various methods and apparatuses associated with the serving of data from a wireless mobile phone, including a wireless mobile phone, are described herein.
8842817 Functionalities for local number portability in a telecommunications network  
According to various embodiments of the present invention, systems and methods for local number portability in a telecommunication network are disclosed. An embodiment of a method includes...
8843120 Computer, internet and telecommunications based network  
A method and apparatus for a computer and telecommunication network which can receive, send and manage information from or to a subscriber of the network, based on the subscriber's configuration....
8837701 Conference call information sharing via interaction with social networking data  
Examples of associating user information from social network sites with a conference call application may include a series of operations. One example operation may provide receiving a command to...
8837697 Call control presence and recording  
Included are embodiments for detecting presence in a communications system environment. At least one embodiment of a method includes subscribing to events associated with a communication system and...
8837696 Enhanced calling features  
Systems, methods, apparatus, and computer program products are provided for scheduling and initiating calls. For example, a request for a prospective call between a caller and a callee can be...
8837698 Systems and methods to collect information just in time for connecting people for real time communications  
Systems and methods to collect information over a connection with a caller just in time for further connecting the caller to a callee. In one embodiment, a connection server is configured to...
8837700 Dialed string matching and call cost minimization in dial plan  
A method for processing dialed outgoing calls in a contact center includes a method for matching a dialed string and a method for translating the dialed string. A method for matching includes...
8837690 Callee centric location and presence enabled voicemail using session initiated protocol enabled signaling for IP multimedia subsystem networks  
An architecture and method of voicemail based on session initiated protocol presence and location information of a callee is disclosed. A method of providing voicemail includes determining a...
8837704 Client controlled dynamic call forwarding  
A client-side signaling mechanism that allows a client to control how a telephone call is handled on a call server. The client user can create call routing rules on the client device using a client...
8837699 Methods and apparatus to monitor subscriber activity  
Methods and apparatus to respond to monitor subscriber activity are disclosed. An example method includes receiving a first set of client telephone number (TN) data associated with a client and a...
8831196 Telephony interface for virtual communication environments  
A telephony interface for realtime network communications in virtual communication environments allows telephony communicants to interact with other communicants in an immersive communication...
8831203 System and methods for tracking unresolved customer involvement with a service organization and automatically formulating a dynamic service solution  
A system for managing customer involvement with a contact center involves one or more monitoring applications executing on one or more computerized servers associated with the contact center, the...
8831198 Abbreviated login for conferencing  
The system and method store an address of a communication device (e.g., a telephone number). A system access code of a user and a user access code are also stored (e.g., in a profile). The user...
8831195 Communicating with an automated interactive telecommunications service system  
A method for accessing and interacting with an interactive telecommunications service system according to one embodiment can include activating a programming mode, and entering a plurality of...
8831190 Telephone number-based advertising  
Methods, systems, and apparatus, including computer program products, in which a first telephone number is associated with a second telephone number, and a web-based advertisement is served for an...
8824651 System and method for performing an action on a phone in response to a user initiating an outbound call to one or more select phone numbers  
The present invention provides a system, method and software application for associating one or more phone numbers with an action on a phone and performing an action on the phone in response to the...
8818338 Service platform for cellular telephony  
A single platform for the provision of multiple services over a cellular telephone network, comprises a generic definition of a cellular service, which is designed to take specific service-defining...
8817962 Intuitive system, method and computer-readable medium for accessing customer support  
A system for providing user support includes a setter configured to set up at least one communication service for a user including providing a unique communication identifier of character strings...
8817963 Cross-platform presence  
Systems, methods, and computer program products for providing cross-platform presence are described. In some implementations, a cross-platform presence server can be provided that allows a caller...
8817969 Systems and methods for query input via telephony devices  
Providers of goods and services may desire human input regarding the products that they offer. A vocal query service provides a mechanism to present queries to human respondents. A human respondent...
8811961 Method and apparatus for MTC in a wireless communication system  
Provided are a method and apparatus for machine-type communication (MTC) in a wireless communication system. An MTC device receives, from a base station, a notification message which notifies of...
8811585 Communication routing plans that are based on communication device contact lists  
A communication system periodically receives contact lists from communication devices. The communication system processes the contact lists to generate a routing plan. The communication system...
8804934 System and method to enable access of multiple service providers in a single call  
The present invention proposes a system and a method to enable an IVR mashup interface to ease the selection of services over a communication device and enhances the caller experience by ways of...
8804928 System and method for allowing virtual private network users to obtain presence status and/or location of others on demand  
A system and method can support a virtual private network based on a public telecommunication infrastructure. The virtual private network can receive a request from a caller for place a call to a...
8804933 Method for managing information in a telephone and telephone for managing information  
Mobile telephone manages stored telephone data and includes a memory that stores telephone data related to at least one of incoming telephone calls to and outgoing telephone calls from mobile...
8804703 Method and apparatus for providing shared services  
The present invention enables an overlay capability to be invoked on network systems and elements that are designed to support multiple customer bases. Depending on the registered identification of...
8798580 Method and system for activating services on a wireless terminal  
A method and apparatus for setting a wireless terminal for a service are disclosed. The wireless terminal automatically sends identification information to a server by dialing a predetermined...
8798238 Call handling treatment for voicemail systems  
A voicemail system (100) can include at least one processor (104) and at least one communication interface (102) operatively linked and in communication with the at least one processor (104) that...
8798251 Methods and systems for computer enhanced conference calling  
Methods and systems for establishing a computer-enhanced conference call are disclosed. Methods and systems consistent with the present invention establish a computer-enhanced conference call...
8798254 System and method for recording and distributing customer interactions  
A system and method for recording and distributing calls are provided. A call may be associated with an information record. Parameters in the information record may be used to determine if the call...
8798250 Autocorrect for phone numbers  
A system and method are provided for automatic correction of numeric input, such as telephone numbers. The communications device configured to perform automatic correction can receive a numeric...
8798596 Global contact synchronization  
A situational and global context aware calendar, communications, and/or relationship management method and system is disclosed. The system is configured to receive non-calendaring related context...
8792628 System and method for enhanced do-not-disturb  
A system and method for incremental do-not-disturb. User input is received to activate the incremental do-not-disturb on a telephone. The incremental do-not-disturb is activated for a time period...
8793388 Method and apparatus for processing a call to an aggregate endpoint device  
A method and an apparatus for processing a call to an aggregate endpoint device over a network are disclosed. For example, the method receives a session request by a Serving-Call Session Control...
8787546 Apparatus, system, and method for automated call initiation  
Apparatus, systems, and methods for communication analysis and handling, such as automated analysis and handling of telephone calls. In some implementations, the method may comprise initiating a...
8787542 Customized caller ID based upon called party number  
A “customized” caller ID service platform is utilized within a telecommunications network (which may be the PSTN, an IP network, or any other network for supporting voice communication) to all...
8787360 Method and apparatus for processing multiple services per call  
A method and apparatus for enabling multiple services to be invoked in a specific precedence per call are disclosed. For example, the present method allows a subscriber to interact with a plurality...
8787554 System and method for a digital network for switching web service messages  
The present system and method comprises an improved marketplace for providing and consuming services. Using the present system, generally via one or more APIs, comprises a method for integrating...
8787543 Ambient telephone communication system, a movement member, method, and computer readable medium therefor  
An ambient telecommunication system includes at least one transmitter and a corresponding receiver for transmitting and receiving an electronically or digitally encoded information signal between...
8787548 System and method for distributed communication control within an enterprise  
Systems and methods for providing distributed call control are provided. In exemplary embodiments, a communication user interface is provided on a client device associated with an individual. The...
8787544 Internet protocol for IP private branch exchanges  
An Internet protocol query for Internet protocol private branch exchanges including a private branch exchange that is connected to the public switched telephone network for receiving a call setup...