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8358753 |
Interactive voice response (IVR) cloud user interface
Embodiments of the present invention provide a method, system and computer program product for tag cloud prompting in an interactive voice response (IVR) system. In an embodiment of the invention,...
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8358757 |
Method and apparatus for providing a customer premise based communication system
A method and an apparatus for providing a customer premise based feature. For example, the method receives a call directed to a customer, wherein the call is associated with a customer premise...
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8355704 |
Method and system for implementing interconversion between ring back tone and ringing tone
A method and a system for implementing interconversion between a ring back tone and a ringing tone are disclosed. The method for converting the ring back tone into the ringing tone includes:...
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8355918 |
Method and arrangement for managing grammar options in a graphical callflow builder
A method (10) in a speech recognition application callflow can include the steps of assigning (11) an individual option and a pre-built grammar to a same prompt, treating (15) the individual option...
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8351590 |
Selective call reject feature for a telephone
A telephone includes first circuitry enabling communications with a telephone network. A call block list includes at least one user designated number. A call blocking logic module is implemented...
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8351909 |
Method and system to automatically park a voice call for data transfer
A system and method to automatically park a voice call on a mobile electronic device so that the device can receive data, comprising a switch for establishing a voice call at the at least one...
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8351594 |
System for indicating priority levels for transaction and task engagement in a call center
A call center system has a computerized server executing software (SW) from a machine-readable medium, a data collection function of the SW enabled for collecting data regarding incoming...
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8351924 |
Recovery techniques in mobile networks
A technique for protecting location information of a subscriber in a mobile network is disclosed. A User Mobility Server (UMS) receives a first query from a first call state control function...
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8351585 |
Method, system and apparatus for implementing multimedia ring back tone service
A method, system and apparatus for implementing a Multimedia Ring Back Tone (MRBT) service are provided. The method includes: receiving a call request originated by a calling terminal; parsing a...
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8351584 |
Least cost call routing
A device receives network information, least cost route (LCR) forecast information, network administrator inputs, and looping exceptions, and receives a call, from an originating location, to a...
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8345624 |
Methods and apparatus to provide extended voice over internet protocol (VoIP) services
Methods and apparatus to provide extended voice over Internet protocol (VoIP) services are disclosed. An example residential gateway comprises a radio frequency (RF) detector to detect a presence...
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8345847 |
System and method for call hibernation
A call hibernation method may include releasing resources allocated to a first call between a calling party and a called party in response to a hibernate message from the called party. The...
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8341271 |
Device discovery in a wireless communication system
A method and apparatus for performing device discovery in a wireless communication system is described. In one embodiment, a device discovery process is used in a wireless communication system...
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8340264 |
System and method for providing segmented applications
The invention provides systems and methods in which an incoming call port is looped back at a switch and, under control of a call segment controller, is directed to applications and/or other...
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8340649 |
Establishing communications sessions
A method of establishing a communications session in a communications system is disclosed. The communications system comprises a caller terminal (103), a mobile terminal (101) associated with the...
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8340262 |
Home call router
Disclosed is a method and system for routing telephone calls within a household. In the disclosed home call routing system, a head of the household or other person with administrative authority...
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8340265 |
System for processing recorded messages
A system that incorporates teachings of the present disclosure may include, for example, a network element operating in a communication system having a controller element to receive from an...
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8340263 |
System and method for incremental do-not-disturb
A system and method for incremental do-not-disturb. User input is received to activate the incremental do-not-disturb. The incremental do-not-disturb is activated for a time period in response to...
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8340261 |
Method and apparatus for ubiquitous access to dialing plans for enterprise networks
The invention comprises a method and apparatus for providing at least one network endpoint of an enterprise customer network access to at least one dialing plan. Specifically, the method comprises...
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8335221 |
Method for listening to signal tone from a called party by a calling party during network interworking
A method for listening to signal tone from a called party by a calling party during network interworking. When the media gateway control unit receives an Address Complete message or Call Progress...
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8335530 |
Methods and apparatus for prioritizing voice call requests during data communication sessions with a mobile device
A mobile device is engaged in a connected data service via a wireless network. The connected data service utilizes a radio traffic channel established between the mobile device and the wireless...
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8335300 |
Personalizing computerized customer service
A method for improving user satisfaction with automated response computer driven systems is provided. In one embodiment the automated computer system utilizes a Web browser accessing at least a Web...
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8335299 |
System and method for capturing, sharing, annotating, archiving, and reviewing phone calls with related computer video in a computer document format
The present invention relates to a system and method for capturing, sharing, annotating, archiving, and reviewing phone calls and related computer video output in a computer document format. The...
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8335705 |
Managing resources for projects
Project management is made easier and more effective by enabling a planner to define project roles for tasks of a project and then, separately search for actual resources that match the project roles.
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8331923 |
Wireless provisioning solution for target devices
Systems and methods to provision a non-handset target device with wide-area communication service, such as wireless wide area network (WWAN) technology. Identifying information of the target device...
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RE43856 |
Hybrid public/private wireless network with seamless roaming
A communications system connecting mobile subscriber devices to at least one of a PSTN and a plurality of PBX networks comprising a plurality of network interface units coupled to one of a PSTN and...
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8331354 |
Method and apparatus for allocating application servers in an IMS
A method, application server, and Serving Call/Session Control Function (S-CSCF) for allocating a SIP Application Server to a subscriber in an IP Multimedia Subsystem. A Home Subscriber Server...
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8331905 |
Communications terminal device
A communication terminal device is provided with a communication unit; a memory unit that stores a telephone directory data having at least names, telephone numbers and display control information,...
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8332525 |
Dynamic service groups based on session attributes
Service groups are dynamically created and members are dynamically assigned. A network element receives a request for a subscriber session and transmits an authentication request to a AAA server....
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8325902 |
Rerouting ongoing telecommunications to a user
Rerouting telecommunications to a user including receiving a plurality of RFID signals from an RFID tag located with the user, anticipating a user's future location in dependence upon the RFID...
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8325900 |
Telephone call classification utilizing a social network graph
In general, the subject matter described in this specification can be embodied in methods, systems, and program products for identifying telephone spam. An indication of an incoming telephone call...
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8320896 |
Unified communication access system
Embodiments disclosed herein provide systems and methods that allow a mobile device to fully access unified communication services. In a particular embodiment, a mobile device receives a user input...
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8320543 |
System for effecting a telephone call over a computer network without alphanumeric keypad operation
A system for effecting a telephone call between telephonic devices is operative to use a computer network, without manual use of the alphanumeric keypads. A third party call control (3PCC)...
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8320530 |
Method, apparatus and system for realizing a multimedia call
A method for realizing a multimedia call includes the following steps. A call request initiated by a calling terminal is received. An indication of the multimedia negotiation capability of the...
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8320544 |
Automated electronic telecommunications order translation and processing
Systems and method for processing orders for telecommunications services are disclosed. Generally a telecommunications transaction set of an electronic data interchange standard is received, the...
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8320545 |
System, method, and logic for determining presence status according to the location of endpoints
Determining presence status associated with a user includes receiving presence statuses of endpoints associated with a first user. It is determined whether an endpoint exhibits significant...
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8320542 |
Method and system for telephone numbers linking callers with greater functionality
Methods and systems provided telephone accessible services to callers which are responsive to information about the caller obtained during the call. A telephone service point located anywhere...
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8311196 |
Automatic mute detection
A system and methodology for managing a mute function muting a connection to a conference call or other communication is disclosed. The system is implemented when the mute function is activated on...
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8310959 |
Voice Communication with any of multiple terminals
Among other disclosed subject matter, a computer-implemented method for handling a voice communication in an integrated system includes receiving information indicating that a voice communication...
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8311531 |
Methods, apparatuses and computer program products for automatically saving information associated with one or more unknown contacts
An apparatus for generating information associated with an unknown contact(s) may include a processor and a memory storing executable computer program code that causes the apparatus to at least...
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8306203 |
Method and computer-readable medium for terminating options for dispatch group calls
When an ad hoc group call is initiated, or at a subsequent time but before the group call is terminated, a call originator may set a parameter to establish a time limit. The time limit is invoked...
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8306518 |
Handset service migration automation and subscriber identity module tracking
A system is provided comprising a computer with processor, memory, and an application establishing a communication link with a mobile device provisioned with a first service on a wireless network....
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8305891 |
Automatic packet tagging
A network device is arranged for coupling to a first network segment (18) to a second network segment (17), and has a transfer unit (23) for transferring data packets between the first and second...
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8306207 |
Method and apparatus for forwarding incoming telecommunication calls according to receiver position
A method and a corresponding apparatus for forwarding incoming calls according to the current position of the intended receiver. The position is detected by means of RFID tag and corresponding...
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8300787 |
Selective unblocking of caller ID based on security level
A system for selectively blocking and unblocking the sending of outgoing caller ID information from a communication device comprises a communication device, a processor coupled to the communication...
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8300794 |
Communication control method, communication system and communication controller
The same number is redundantly set as the extension number associated to a fourth telephone number in different data tables associated to different second telephone numbers. For this reason, it is...
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8300777 |
Divided call history user interface
A computing device displays a call history graphical user interface (GUI). The call history GUI includes a new list and an old list. The new list may include new missed call elements and missed...
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8300793 |
***WITHDRAWN PATENT AS PER THE LATEST USPTO WITHDRAWN LIST***
Multimodal conversation park and retrieval
Established multimodal conversations are enabled to be parked within an enhanced communication system such that a subscriber of the system can be notified through a variety of means and enabled to...
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8300788 |
Registry of modular services and a method for automatically selecting an appropriate service to provide particular logical guarantees
A system, method, and computer program product are provided for selecting a service to provide a service operation.
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8300796 |
Method and system for enhanced call notification and treatment
An application server that provides RBT treatment to a caller and simultaneously notifies the called party, as subscriber of the service facilitated by the present invention, of an incoming call,...
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