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6744868 |
Call party profile presentation service in a multimedia-capable network
A call party profile presentation system and method for use in a multimedia-capable network for delivering a party's presentation profile to a subscriber at call setup or during the call in order...
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6744869 |
Method and system for one party to pass a calling invitation to another party
A method and apparatus facilitates voice, text, pager or e-mail communication between first and second parties. The second party requests a token from the first party, wherein the token is...
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6741690 |
Network server
A network server for the provision of services in a telephone network has a database for storing data according to subscriber-specific hierarchical data structures. The network server allows...
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6741677 |
Methods and apparatus for providing speech recognition services to communication system users
Methods and apparatus for providing speech recognition capability to callers in a cost efficient manner as part of one or more telephone services are described. Multiple speech recognition units...
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6741692 |
Method of and system for priority call processing based upon electronic mail status
A method of and system for providing priority call processing based upon the status of electronic mail items between a called party and a calling party receives a request to set up a call between...
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6741689 |
System and method for providing call subject information to a called party
A system and method is provided for providing call subject information to a destination device. A call subject platform provides a selection menu to an originating device to receive call subject...
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6738758 |
Adaptive bucket indexing mechanism to effectively manage service activation requests
A method for decomposing a service activation request (SAR) into sub-requests for specific network resources and classifying the SAR with an adaptive bucket value based on the dynamic performance...
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6738464 |
Personal data sharing system in telephone network
This invention is comprised of a telephone exchange having a memory for storing a telephone number and a personal data corresponding to the telephone number; a telephone set stored in the telephone...
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6735293 |
Method and system for facilitating telecommunications service provisioning and service assurance
An automated system coordinates, controls and polices installation of customer premise equipment (CPE) for telecommunications services and provides continuing service assurance. The system verifies...
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6735294 |
Method and apparatus for an extensible markup language (XML) calendar-telephony interface
The present invention provides a method for routing a telephone call based on a calendar telephony interface. The method can include parsing telephone data associated with the telephone call, and...
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6735287 |
Method and system for multimodal presence detection
A presence device operable in a first mode and a second mode is associated with a communication device. In the first mode, a user using the presence device is biometrically authenticated and a...
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6731732 |
Method and apparatus for calendar based call control
The invention provides a method and apparatus for an extensible markup language (XML) calendar-telephony interface. The method can include the steps of defining an markup language element having a...
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6731733 |
System and method protecting the identity of target telephone numbers from unauthorized access
A system and method to protect a target telephone number from unauthorized access includes a first one-way encoding unit to encode the target telephone number using nonreversible encoding. A...
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6728754 |
Method, system, and article for telephone notification of an online status of a user
One or more members of a group are notified of an online status of a user. If a member of the group is off-line and has enabled a telephone notification option, a telephone message indicating the...
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6728356 |
Method and apparatus for providing telephony services by switch-based processing of media streams
Telephony services are implemented using a media-control framework in which a media switch controls the mixing of multiple participant streams. A connection is established between the media switch...
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6728360 |
Call processing software, methods and equipment providing enhanced notifications
Call processing software, methods and equipment providing enhanced notifications are disclosed. Personal agent call processing software executing at a personal agent processor uses existing calling...
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6728357 |
Centralized communication control center and methods therefor
A computer-implemented control center for permitting a subscriber of a plurality of communication services of a unified mess aging system to customize communication options pertaining to the...
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6724876 |
Method and apparatus for effecting telecommunications service features using call control information extracted from a bearer channel in a telecommunications network
A system and method provide a call service features in response to call control information conveyed by a monitored bearer channel in a telecommunications network. A bearer channel monitor captures...
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6721411 |
Audio conference platform with dynamic speech detection threshold
The present invention comprises a method for audio/video conferencing. In a preferred embodiment, the method comprises using a dynamic threshold value to determine whether there is speech on a...
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6721406 |
Telephone caller location data retrieval
A system for obtaining location data of calling parties for telephone calls provides location data for display by a called device. Through reception of the name, telephone number, or other calling...
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6721395 |
Method and apparatus for routing emergency services calls in an intelligent network
Emergency services calls may be alternate-routed in an intelligent network having at least one Service Control Point (SP) with access to a routing table, a plurality of Service Switching Points...
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6721410 |
Recursive identification of individuals for casual collaborative conferencing
A method for real-time communication among two or more individuals separated in space. The method includes the steps of determining that a first individual is likely to be interested in...
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6721409 |
Network based call mute
A telephone feature can be implemented within a Digital Multiplex Switch (DMS) in order to mute a telephone handset's voice path at the telephone network level. In this DMS, a Digital Tone...
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6718032 |
Read-only in-memory tables for intelligent call processing system
A novel communication handling system 25 is disclosed. In one embodiment, communication handler process 120 accesses read-only, in-memory copies 130 of data tables from read-write table...
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6718017 |
System and method for creating and controlling interactive voice response applications
A system and method allows a customer company to create, modify and control interactive voice response (IVR) applications from a remote location. In one embodiment, a first IVR application is used...
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6711240 |
Systems and methods for per use message delivery
A calling party dials a called party, leaves a message on a voice messaging system after either receiving a busy status or a no-answer status, and the messaging system dials the called party at...
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6707905 |
Location enhanced automatic work distribution
A work distribution system 100 is provided for matching geographically distributed resources 108 , such as agents, with a geographically distributed plurality of work items. The work item...
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6707899 |
Computer-telephone integrated system, switching control apparatus and storage medium
A computer-telephone integrated system includes a switch engine carrying out a switching control, devices coupled to the switch engine, a service request part requesting a telephone switching...
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6707898 |
Elapsed time reminder for telecommunication network
An elapsed time reminder system for a telecommunication network provides elapsed time reminder service to a party participating in a call in the network. A call state processing component processes...
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6700968 |
Method and system for providing multiple services per trigger
The present invention allows a single trigger, such as a Termination Attempt Trigger, to invoke multiple feature service logic programs (feature SLPs) through the use of a Feature Interaction...
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6700967 |
Presence information method and system
A method of operating an availability service in a telecommunication system interconnecting a legacy telephone system with at least one presence system, said legacy telephone system including a...
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6700965 |
Identifier-triggered personalized customer relations management service
A method and a system for utilizing an interactive identity for an automated transaction are disclosed. User identification information is received. A pre-selected identity that is associated with...
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6700966 |
System, apparatus and method for processing calls based on place detection of moving personnel or objects
In ordinary telephones, a communication partner is called without considering the location of the communication partner and whether or not the communication partner is busy. In the present...
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6697475 |
System and method for implementing an end office switch with enhanced functionality using an operating system independent distributed self-contained dynamic logic system
An operating system independent distributed self-contained dynamic logic system is disclosed. The dynamic logic system enables EO functionality in small edge routers or programmable switches which...
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6694002 |
Generic service component for wireless services
An advanced intelligent network for use with a wireless service can include a service logic execution environment (SLEE), at least one service application executing in the SLEE, and at least one...
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6694003 |
Method and apparatus for prepaid inbound call forwarding service
A telecommunication service is disclosed which allows customers to prepay a telephone service to allow them to receive inbound calls forwarded anonymously to a destination number. The inbound call...
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6690781 |
Generic service component for telephony container server
An advanced intelligent network for use with a call model can include a service logic execution environment (SLEE), at least one service application executing in the SLEE, and at least one generic...
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6690918 |
Networking by matching profile information over a data packet-network and a local area network
A system for anonymously initiating communication between system-connected communications devices is provided wherein the initiation of communication results from comparison and priority matching...
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6690773 |
Recipient control over aspects of incoming messages
An information system includes a plurality of messaging systems, a data center and a control system. The plurality of messaging systems process respective messages intended for recipients. The data...
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6690783 |
Service application architecture for integrated network service providers
An application execution environment for an intelligent network, having a protocol layer, application layer and service logic layer. The application execution environment includes a service logic...
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6690782 |
Service logic execution environment connector to client interface
An application execution environment for an intelligent network which has been configured in accordance with the inventive arrangements can include a service logic execution environment (SLEE); at...
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6687351 |
Method for providing telephone services for commercial classes of service
A method, such as a method for doing business. The method includes providing telecommunications dialing features for commercial classes of telephone service. The method may include providing the...
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6687356 |
System and method for providing device-aware services in an integrated telecommunications network
A system and method of device-aware service provisioning in a hybrid/integrated telecommunications network having a packet-switched network portion (PSN) and heterogeneous circuit-switched network...
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6684066 |
Call timers specific to each type of cellular telephone call
Systems and methods for tracking the length of time spent by a user on different types of transmissions from a wireless communication device are disclosed. The systems include a keypad that is...
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6683938 |
Method and system for transmitting background audio during a telephone call
A voice processing system provides background audio during a telephone call between a caller and a callee telephony device. A storage system contains digital audio data and a database includes a...
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6678365 |
Telephone information service system
To provide a telephone information service system capable of providing good operability and rendering information services containing attractive services without placing any burdens on a user. A...
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6678368 |
Calling subscriber validation
The invention relates to calling subscriber validation in a telecommunications system which is divided into networks governed by at least two different operators and in which at least some of the...
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6678366 |
System and method for locating subscribers using a best guess location algorithm
A system and method for locating the subscriber of a telephony product in which a best guess location is assigned to each subscriber of the telephony product. Under certain predetermined...
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6674851 |
System and method for using an intelligent peripheral to supply telephone service
A method for providing communication service in an Advanced Intelligent Network environment comprises receiving an alert message that originates from the database, the alert message including a...
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6674840 |
Systems and methods for verifying the provisioning of advanced intelligent network services
Methods and systems are disclosed for automatically verifying the correct provisioning of recent subscribers to provisioned services and identifying subscribers for whom services were not correctly...
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