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7620163 |
Method and system for forecasting telephony traffic trends using number portability records
A method and system for forecasting telephony traffic trends on a network of a given service provider includes storing number portability records in a database. Each record contains information...
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7609818 |
Methods and apparatus for reducing data capture and storage requirements for call and transaction related message monitoring and fraud detection
Systems for monitoring, storage, and analysis of information in signaling messages, communicated from originating networks to a destination network through one or more intermediate networks are...
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7599475 |
Method and apparatus for generic analytics
A method and apparatus for revealing business or organizational aspects of an organization in audio signals captured from interactions, broadcasts or other sources. The method and apparatus...
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7583795 |
Switched-access network optimization methodology
A methodology for optimizing the access charges paid by a long distance carrier involves the use of a “sizing” operation to determine the optimal balance between direct trunks and access...
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7577242 |
Method of controlling the user calling load in soft switch system
The method of controlling the user calling load in Soft Switch system in present invention comprises the steps of: basic calling module receives the congestion direction message; judge whether the...
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7570755 |
Routine communication sessions for recording
Systems and methods for recording a communication session between a customer and an agent are provided. In this regard, a representative method comprises: routing a media stream associated with the...
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7551732 |
Centralized voice over IP recording and retrieval method and apparatus
The present subject matter is directed to an apparatus and methodology for recording, at a central data center, telephone conversations originating from remote locations. The present subject matter...
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7546173 |
Apparatus and method for audio content analysis, marking and summing
An apparatus and method for the analysis, marking and summing of audio channel content and control data, the apparatus and method generating a summed signal carrying combined audio content, marking...
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7545920 |
Call reporting
A technique for near real-time reporting of telephone number usage to a computer is disclosed. According to the technique, signaling protocol data is collected for telephone calls that involve...
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7502457 |
Outbound call rules routing
An AIN service for provides a subscriber the ability to configure outbound call routing rules. Using telecommunications variables such as time of call, call busy status, call unanswered status, and...
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7496185 |
System and method of collecting, correlating and storing telecom data as call detail records
Systems and methods for collecting, correlating, and storing telecom data as call detail records (CDRs) are described. A computer system collects real-time call data from a plurality of sources and...
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7463878 |
Real-time interconnect billing system and method of use
A system and method of real-time interconnect billing to facilitate invoicing and reconciliation between interconnected communication and service providers. The fully customizable, scalable, and...
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7457400 |
Computerized system and method for displaying line usage reports
The present invention relates to a user interface for communicating line usage information. The user interface includes means for requesting type of report of line usage information and means for...
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7453995 |
Sizing a communication link
A method of sizing a communication link comprises: determining daily peak callers and daily calling time for plurality of days; determining a sizing factor that represents a slope of a line formed...
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7450502 |
Method and apparatus for monitoring the potential impact of traffic surges
The present invention enables a graphical display of network call volumes in a predefined period before and after network alarm indications that show serious service disruptions to help determine...
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7428497 |
Methods and apparatuses for pay-per-call advertising in mobile/wireless applications
Methods and apparatuses to connect telephone calls and track information about the telephone calls resulting from advertisements on mobile/wireless media channels. In one embodiment, a method...
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7424103 |
Method of telecommunications call record correlation providing a basis for quantitative analysis of telecommunications call traffic routing
A method of identifying arbitrage includes determining whether originating and terminating call detail records (CDRs) are correlated and obtaining correlated candidate pairs from the determined...
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7424104 |
Call detail record for internet call waiting
A method, and a device are disclosed for logging management information during a call completion process in an Internet call-waiting environment The logging of information is performed by an ICW...
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7424442 |
Method and apparatus to allocate and recycle telephone numbers in a call-tracking system
In one embodiment, the invention provides a method. The method includes dynamically allocating a telephone number to an advertisement on a just-in-time basis; and if the telephone number is not...
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7415266 |
Method and apparatus for providing pre-pay and post-pay communication services using the same integrated system
A method and apparatus are disclosed for providing pre-pay and post-pay calls. After receiving a pre-pay call, an integrated service platform obtains and transfers a pre-pay destination number and...
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7373136 |
Method and system for data rating for wireless devices
A method and system for rating a data communication session between a network and a wireless device is disclosed. In an exemplary embodiment, the method monitors a series of events, namely, a setup...
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7366493 |
System and method for analyzing wireless communication data
In general, a system and method for analyzing wireless communication records and for determining optimal wireless communication service plans is disclosed. A transceiver is configured to receive...
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7366495 |
Prepaid reservation-based rating system
A billing system comprising servers, routers, and processors programmed to provide reservation based prepaid billing is disclosed. The billing system is also programmed to concurrently process...
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7356487 |
Efficient transportation of digital files in a peer-to-peer file delivery network
A method and system for efficiently transporting digital files over a peer-to-peer network is disclosed, where the network includes at least one server node and multiple client nodes. According to...
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7336655 |
System and method for recording call details and memory product
The present invention provides a system, method and a memory product storing a computer program for recording call details that allows inexpensive recording of voice data of a phone call on the IP...
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7330536 |
Message indexing and archiving
A method, article of manufacture, and apparatus for archiving auditory communications is disclosed. In an embodiment, this comprises receiving an auditory communication with keywords identified in...
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7317915 |
Method and apparatus for testing a radio network
In a radio communication system that includes multiple service areas, each service area is associated with a predetermined number or amount of radio communication resources. Each radio...
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7313232 |
Monitoring for operator services
The present invention provides for efficient monitoring of operator services calls. A packet gateway is provided in association with a telephony switch, such that circuit-switched connections...
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7295829 |
System, apparatus and method for managing telephone call records
A system, method and apparatus is disclosed for communicating one or more telecommunication call records associated with a telecommunication system, the one or more call records are transmitted...
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7286647 |
Methods, systems, and computer program products for providing configurable telecommunications detail record adapter
Methods, systems, and computer program products for providing a configurable telecommunications detail record adapter are disclosed. In one method, a user defines input data formats and output data...
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7284049 |
Selective dedication of active and passive contact center recording resources
Recording resources are selectively dedicated for recording data exchanged between entities attached to a network including at least one agent in an enterprise, a user, and a server connected to...
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7277532 |
Call monitoring apparatus and method therefor
In a signalling network employing the SS7 signalling protocol, it is known to use masks to mine CDR stores in order to obtain data for analysis in respect of a particular customer of a...
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7269250 |
System and method for processing traffic study requests
A system and method for processing traffic study requests in a communications network. The system provides a log-in window for a user identification validation. If a user is an authorized user of...
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7260192 |
Internet user finder
Specialized telecom network users who burden the network, such as high-volume users of Internet services, are identified by analysis of network traffic data to identify addresses (e.g. telephone...
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7245609 |
Apparatus and method for voice over IP traffic separation and factor determination
A system for identifying calls traversing a packet network. The system includes an analysis device that receives first signaling information from a packet network and second signaling information...
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7221930 |
Cellular phone capable of detecting counterfeit currency or lighting and method of the same
The present invention is to provide a cellular phone capable of detecting counterfeit currency or lighting comprising a counterfeit currency detection bulb, a lamp and a keypad, wherein the keypad...
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7215748 |
Methods and systems for defining and distributing data collection rule sets and for filtering messages using same
Methods and systems for defining and distributing network data collection rule sets and for filtering messages using the rule sets are disclosed. Message-based filter criteria are automatically...
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7215747 |
Method and apparatus for producing information regarding the operation of a networked system
A method and apparatus for producing operational information regarding a networked system. System configuration information regarding the configuration of the system is obtained. Activity of the...
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7203289 |
Method and system for detecting an atypical occurrence within a telecommunications network
A method for detecting an atypical occurrence, such as a public health crisis, within a given region in a telecommunications network. The method includes assigning a given weight to each of a...
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7203291 |
Apparatus and method for generating call information data for calls on long duration
An apparatus for generating data for long duration calls includes: call sensors distributed across a network for detecting call messages, correlating call messages relating to a call, and for...
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7197551 |
Method and system for implementing supervision in a telecommunication system
Method and system for automatically configuring supervision and performing supervision in a supervision system comprising a supervision center; and a supervision block which contains processes...
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7190766 |
System and method for conducting variable voice path assurance tests
A system and method for conducting variable VPA testing is disclosed. The method includes provisions to detect or measure the utilization of a trunk line and use that information to establish a...
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7164758 |
System, evaluation device and method for verifying connection-related communication data determined by a digital exchange
A system and method for ensuring that a digital switching exchange is able to properly collect data on the charges incurred for pay connections by providing a verification of the accuracy of the...
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7149292 |
System and method for creating a billing record with a called party's name
A method and system are provided for creating a billing record with a called party's name. Providing the called party's name on the billing record facilitates the calling party's review of the...
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7149291 |
Method and apparatus for reducing inbound traffic congestion in a voice frame network
The invented method of reducing voice frame network inbound traffic congestion first determines whether a first defined threshold level of inbound voice and data traffic is reached. If so, then the...
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7142650 |
System and method for resource management
A system and method of resource management is described. Within a telecommunications network, resources are sources of assistance in performing functions needed to process calls. The present...
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7142652 |
Apparatus and method to identify potential work-at-home callers
A method of identifying work at home users of a telecommunications network based on call detail records. The phone numbers of the work at home users are identified from call detail records that...
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7136636 |
System and method for use of location to monitor wireless network conditions
A system and method for using location data to monitor wireless network events are described. One exemplary method includes establishing a plurality of location history records for mobile...
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7123710 |
Method and systems for intelligent signaling router-based surveillance
Methods and systems for intelligent signaling-router-based surveillance are disclosed. A surveillance and signaling router receives call signaling messages, identifies call signaling messages...
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7113576 |
Method for correcting call detail record files
A method for preprocessing transaction records indicative of subscriber activity on a telecommunication network for subsequent downstream processing is provided. The method includes receiving a...
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