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8180316 |
Automatic routing of in-vehicle emergency calls to automatic crash notification services and to public safety answering points
A system and method automatically routes in-vehicle emergency calls to an automatic crash notification (ACN) call center using information provided by the calling mobile device in the call set up...
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8175634 |
Software switch for separating work and personal information on cell phone devices
This is a cell phone system that provides for use of a single phone for both business and personal calls. This system permits the user to extract personal calls from the system, thereby preserving...
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8170190 |
Method and system for managing telephone number allocation
A system and method in accordance with exemplary embodiments may include receiving, from a customer, limitation data associated with managing telephone number allocation, determining a limitation...
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8135388 |
Managing communication network capacity
A system is provided for managing communication network capacity. The system includes a processor, a data store, an analysis component, and a message component. The data store stores information...
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8131255 |
System for facilitating use of a single telecommunication device by multiple users
A system for facilitating the use of a single telecommunication device by multiple users is disclosed herein. The system includes, but is not limited to, a telecommunication component that is...
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8098803 |
Method and apparatus for call gapping of wholesale customer traffic in a communication network
A method and apparatus for enabling wholesale network service providers to selectively block calls from wholesale customers who are exceeding their traffic projections based on pre-arranged...
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RE43092 |
Method for controlling subscriber access to a fee-based service
Access by a subscriber (12) to a fee-based service is managed so that the subscriber, when qualified, receives the service. If the subscriber is found unqualified, then the subscriber is prompted...
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8077847 |
DTMF lockout utility using epoch time stamp
A method for converting a first time and a first date in a first format to a second time in a second format includes determining a number of seconds that have elapsed between a predetermined date...
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8064579 |
Prepaid services accounts with multi-user customers and individualized quotas
Prepaid services include a multi-user prepaid services account as well as a prepaid balance associated with the account. A plurality of user records associated with the account each includes a...
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8054952 |
Systems and methods for visual presentation and selection of IVR menu
Embodiments of the invention provide a system for generating an Interactive Voice Response (IVR) database. The system comprises a processor; and a memory coupled to the processor. The memory...
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8055237 |
Usage measurement collection and analysis to dynamically regulate customer network usage
In a network subscriber system, a method of determining how to monitor whether a subscriber's network usage exceeds a quota for the current billing period. The frequency at which the subscriber's...
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8036351 |
Methods, systems and computer program products for monitoring service usage
Monitoring criteria is received that corresponds to a usage quantity for a plurality of services. Each of the plurality of services is provided over ones of a plurality of different communication...
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8036352 |
Method and system for determining migration of ported telephone numbers between service providers
A method and system include obtaining at a first time a first image of a database having number portability records for each telephone number which has been ported between service providers. The...
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8032432 |
System and method for tracking a billing cycle
A system for tracking a billing cycle in a billing system includes a data tracking engine and a rule-based engine. The rule-based engine retrieves information from the billing system during the...
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8023628 |
System and method for auditing a telephone number inventory of a telecommunications carrier
A system and method for auditing telephone number records of a telecommunications company. The process may include querying at least one database managed by a telecommunications carrier to obtain...
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7933392 |
Method and system for measuring market-share for an entire telecommunication market
A method for collecting data to measure market-share for a defined telecommunication market. A market of interest is defined and a random panel of numbers is created. A call set-up is initiated to...
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7849008 |
Real-time charge calculation system
The above objects can be attained by a system that creates system-created events at an optimal time independent of the billing process, and performs a continuous pricing process so that as events...
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7848734 |
Prepaid telecommunication system
A device communicates with a telecom system to establish a call or data session. The communication includes an identifier used by the telecom system to obtain account information and/or...
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7831467 |
Method and system for retaining customer loyalty
A system and method for providing incentives to customers where the incentives are tailored to the customer's needs and expectations while achieving profitability to the provider are presented. The...
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7818196 |
Real time estimation of rolling averages of cumulative data
The present invention is directed to techniques for determining a value of a cumulative datum during a selected time interval. The disclosed method and system for collecting contact center data...
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7801815 |
Reverse rating system for determining duration of a usage transaction
A reverse rating system determines the duration for which a phone call or other transaction may continue, given an account balance on a pre-paid customer account. The duration may take into...
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7778893 |
Access network optimization methodology for leased switched and dedicated facilities
A methodology for optimizing the cost associated with access charges incurred by network service providers when leasing communications facilities from a local service provider has been developed...
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7764955 |
Method and system for routing a call based on calling device type
A method and system for routing a call based on calling device type is disclosed. In a communication network, an originating switch may receive a call request from a calling device seeking to...
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7747241 |
Prepaid reservation-based rating system
A billing system comprising servers, routers, and processors programmed to provide reservation based prepaid billing is disclosed. The billing system is also programmed to concurrently process...
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7739159 |
Aggregation of user usage data for accounting systems in dynamically configured networks
A method and apparatus for providing an aggregated account metering system to a computer network service provider resulting in comprehensive detailed subscriber accounting records. Accounting...
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7644267 |
Controlling access to services in a communications system
A proxy network element for controlling access to services in a communications system is disclosed. The proxy network element is configured to communicate with at least one further network element...
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7620163 |
Method and system for forecasting telephony traffic trends using number portability records
A method and system for forecasting telephony traffic trends on a network of a given service provider includes storing number portability records in a database. Each record contains information...
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7617303 |
Systems and method for optimizing access provisioning and capacity planning in IP networks
The present invention provides a method for avoiding demand forecast errors in a network topology model having a plurality of nodes, by monitoring and controlling the quantity of a selected port...
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7613657 |
Reverse rating system for determining duration of a usage transaction
A reverse rating system determines the duration for which a phone call or other transaction may continue, given an account balance on a pre-paid customer account. The duration may take into...
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7606745 |
System and method for tracking a billing cycle
A system for tracking a billing cycle in a billing system includes a data tracking engine and a rule-based engine. The rule-base engine retrieves information from the billing system during the...
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7583795 |
Switched-access network optimization methodology
A methodology for optimizing the access charges paid by a long distance carrier involves the use of a “sizing” operation to determine the optimal balance between direct trunks and access tan...
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7564959 |
Billable activity processing
A system is disclosed for processing billable activities. The system includes a scheduling component configured to support creation of a plurality of activity records. A sub-set of the activity...
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7558544 |
Method of executing scanning in broadband wireless access system
The primitives between an upper management layer and the MAC layer within a mobile station and a base station are defined in order to specify and clarify the operations within the protocol stack...
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7526075 |
Method of implementing account charging and account charging system
A method for realizing charging includes setting up mapping relation between service attribute and charging rule acquiring service attribute of the to-be-charged service when it is demanded to...
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7512546 |
Store system
A store system comprises: store controller 21 incorporating programs for executing sales and sales management tasks; display 27 for displaying a screen for the execution of a task specified by each...
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7480376 |
Apparatus and method for providing call status information
An apparatus and method use logical network connections to telephones interconnected by the network to obtain the status of station-specific telephony function information and then to convert the...
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7433855 |
System and method for detecting and managing fraud
A system, method and computer program product for processing event records. The present invention includes a detection layer, an analysis layer, an expert systems layer and a presentation layer....
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7403901 |
Error and load summary reporting in a health care solution environment
A system, method and computer program are provided for generating error and summary reports for a data load. A plurality of records to be loaded in a database are received. The records may include...
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7383191 |
Method and system for predicting causes of network service outages using time domain correlation
Methods and systems are described for predicting the likely causes of service outages using only time information, and for predicting and the likely costs of service outages. The likely causes are...
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7376415 |
System and method for offering portable language interpretation services
Language interpretation for users includes a portable system for providing access to interpretation services, such as a prepaid, debit or credit card for the user. The prepaid card has a number of...
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7372950 |
Method for supporting the communication of information via a communications system
The invention concerns a method for supporting the communication of information via a communications system, as well as a service unit, an electronic agent, software products and servers for...
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7366287 |
DTMF lockout utility epoch time stamp
A current time and a current Gregorian date are converted into an epoch time stamp. A number of seconds that have elapsed since a predetermined date up until the current year is determined. A...
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7366495 |
Prepaid reservation-based rating system
A billing system comprising servers, routers, and processors programmed to provide reservation based prepaid billing is disclosed. The billing system is also programmed to concurrently process...
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7336639 |
Method and system for providing service request notifications related to a communications network
A trunk-group request tool automates the process of manually receiving and analyzing trunk-group circuits pertaining to switch circuits located within a switch facility of a communications network....
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7305352 |
System for and method of facilitating sales activities, and program generator for generating a program for realizing the same
In response to a request from a terminal, a sales-force server creates a page for providing information regarding sales activities, and sends the created page to the terminal. An e-mail server...
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7281051 |
Apparatus, method, and computer program for managing resources in a communication system
An apparatus, method, and computer program manage resources in a communication system. The apparatus, method, and computer program determine an amount of resources provided by at least one central...
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7274925 |
Methods and apparatus for flexible communication device usage attribution
A technique for providing flexible communication device usage attribution is provided. Identification information of a user of a communication device is received from the communication device at a...
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7272216 |
Incomplete call notification
A method and apparatus for providing a telephone subscriber with data of uncompleted calls. A determination unit detects an uncompleted call by receiving a signal from a telephone switch or by...
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7203291 |
Apparatus and method for generating call information data for calls on long duration
An apparatus for generating data for long duration calls includes: call sensors distributed across a network for detecting call messages, correlating call messages relating to a call, and for...
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7200408 |
Selective blocking in a communication network
A selective blocking request is sent from a requesting network element to an SCF (system control function component), where the request identifies a targeted network element. The SCF may then block...
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