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US20140012634 GEOSPATIAL DATA BASED ASSESSMENT OF FLEET DRIVER BEHAVIOR  
Disclosed are methods, devices, and systems to assess the performance of a fleet driver using a geospatial tracking device. In one embodiment, a method is disclosed comprising determining a...
US20120004952 OPERATION SUPPORT APPARATUS, OPERATION SUPPORT METHOD, AND COMPUTER PROGRAM  
For each of tasks performed in an operation of manufacturing equipment, a proficiency of a worker with respect to a task to be performed is obtained from a proficiency DB (120) storing...
US20120116853 SYSTEM AND PROCESS FOR EVALUATION OF ATHLETE PERFORMANCE  
A system and process for evaluation of athlete performance where the player performance can be evaluated to form a score, ranking, and position and used for any kind of sport and to measure an...
US20120310711 SYSTEM USING FEEDBACK COMMENTS LINKED TO PERFORMANCE DOCUMENT CONTENT  
A system and method for facilitating controlling locations or associations of displayed content in a user interface. An example method includes displaying a first type of information; providing a...
US20080177623 Monitoring User Interactions With A Document Editing System  
A human editor uses a document editing system to edit a draft document. The editor's editing behavior is monitored and logged. Statistics are developed from the log to produce an assessment of the...
US20130282447 DETERMINING PERFORMANCE LEVEL OF SUPERVISOR  
There is provided an apparatus caused at least to acquire information of a supervisor identifier allocated to a supervisor who is registered to a network environment accessible by a plurality of...
US20060095278 Evaluating worker initiative in a work system  
A method is provided for evaluating worker initiative. The method includes receiving a response to a questionnaire from a person. The questionnaire includes a plurality of questions related to a...
US20110010221 SYSTEMS AND METHODS OF MOBILE FIELD INSPECTION  
The present invention comprises a system and methods for managing janitorial, security, lighting, and temporary labor services provided to commercial, industrial, institutional, and retail...
US20060100904 System for providing rank information of medical service satisfaction and method thereof  
Provided is a medical service satisfaction rank information providing system that computes and provides quantified statistical rank information according to a medical institution/department/doctor...
US20110173052 Enhanced Knowledge Management  
A knowledge management module associated with an organization hierarchically arranges knowledge relevant to the organization. The knowledge management module may communicate with databases...
US20110307303 DETERMINING EMPLOYEE CHARACTERISTICS USING PREDICTIVE ANALYTICS  
A computer-implemented method for predicting a future characteristic of a worker is provided. The method includes collecting a plurality of attributes associated with each of a plurality of...
US20050234740 Business methods and systems for providing healthcare management and decision support services using structured clinical information extracted from healthcare provider data  
Business methods and systems that are provided use knowledge-based expert systems for mining (extracting) highly structured clinical information from various structured and unstructured sources of...
US20080208665 Organizational project management maturity development methods and systems  
Methods and computer program products for developing an organization's project management skills through assessment of its project management maturity based on a set of organizations project...
US20080208654 Method And Apparatus For Site And Building Selection  
A site/building decision facilitating apparatus including a database that correlates building characteristics with business driver factors, a processor linked to the database and running a program...
US20140081716 Method of Managing Customer Relationships  
Described and depicted is a method for maintaining customer relationships that provides a true indicator of the health of a business relationship by quantifying the level of activity undertaken...
US20120029978 Economic Rewards for the Performance of Tasks by a Distributed Workforce  
A job is divided into multiple discrete tasks that can be performed by multiple different workers of a distributed workforce. The tasks are assigned to the workers through their mobile phones or...
US20120053996 SYSTEM AND METHOD FOR OBJECTIVE PERFORMANCE EVALUATION IN EMPLOYMENT RECRUITING PROCESS  
System/method for managing an employment recruitment process comprises one or more databases configured to store data concerning recruiters, referrers, hirers, jobs, and employment candidates. At...
US20090144107 Multi-level referral system method  
A system and method are disclosed for referring, educating, and incentivizing sales personnel. An Internet (or intranet) website may be established to allow sales and/or retail associates to sign...
US20080243886 CASE DATABASE MANAGEMENT SYSTEM AND METHOD  
A case database management system capable of maintaining high quality case information registered in a case DB. A user of the case database management system can not only refer to case information...
US20110082723 RATING AGENTS PARTICIPATING IN ELECTRONIC TRANSACTIONS  
This invention concerns computer system and method for rating agents participating in electronic transactions. In particular, the invention provides a computer system for rating agents...
US20100114673 MEASURING THE RESPONSIVENESS OF INDIVIDUALS IN A SPECIFIED COLLABORATIVE ENVIRONMENT  
In a collaborative environment wherein persons use a specified system to communicate with one another, and a first person receives a request for information from one or more other persons,...
US20090319327 ACTION IMPROVEMENT SYSTEM  
[Problems] The present invention relates to a behavior improvement system for ascertaining behavior reform by helping a person in question take notice of his or her behavior in regard to the...
US20150248633 Workplace Fantasy League  
An exemplary method for operating a workplace fantasy league may include assigning each of a plurality of employees to a respective one of a plurality of teams. The method may further include...
US20090259492 Remote Consultation System and Method  
A computer-implemented method and system for confirming that a remote consultation between a professional and a client occurred, including monitoring a remote consultation call between a...
US20050125086 Progress management assisting device, method, and computer product  
An operation process information receiving unit receives information pertaining to an operation process from a user, and an operation completion information receiving unit receives from the user...
US20100205004 METHOD OF PATIENT-STAFF ANALYTICS  
A method of patient and medical practitioner analysis of which a patient obtains a vanity phone number to a medical practitioner from a website. The phone calls are digitally recorded and saved in...
US20080262882 Providing and correlating clinical and business performance measures and benchmarks relating to medical treatment  
Methods and systems for providing and correlating clinical and business performance measures and benchmarks for medical practitioners are provided. Clinical and business data is collected from a...
US20080071610 Techniques for tracking employee training  
A process control system has a server which has access to a database system and executes program code for the process control system. The database system includes a table of process records which...
US20050182643 Method of conducting services on behalf of a governmental organization  
Services in the nature of a business rather than a governmental function are provided by an operating company jointly owned by a privately owned holding company and a governmental organization....
US20100106541 Analyzing the Readiness of a Template  
Systems and methods for managing templates are described herein. According to one embodiments, a method comprises applying information into a proposed template. In particular, the information is...
US20120101873 METHOD AND APPARATUS FOR DYNAMIC COMMUNICATION-BASED AGENT SKILL ASSESSMENT  
In one embodiment, a method includes obtaining information relating to an interaction between an agent associated with a contact center and a customer. The information includes an indicator of a...
US20070022001 Professional service management using project-based point system  
A computer-implemented project-based point system for professional services uses a database including a list of professional employees, a menu of project codes, and an assignment of a point value...
US20150170092 VERIFICATION OF RESPONSE TO INQUIRY  
In a method for business leads monitoring, an inquiry can be sent to a service provider from a client for receiving a service from a service provider. Time and date information of the inquiry can...
US20060184409 Comprehensive goal management through the use of an integrated software application  
A method, system and computer program product for managing goals. A goal to be achieved by a goal-setter is defined. At least one action to be completed is defined. The at least one action is...
US20100228584 PREDICTIVE RISK INTELLIGENT SAFETY MODULE  
Systems and methods for assessing and reporting fatigue risk in real time and for providing fatigue countermeasures are disclosed. The system includes electronic and software systems that predict...
US20080313023 System For Facilitating Objective Evaluation Of The Performance Of Sell-Side Professionals  
A system for facilitating evaluation, by a buy-side professional, of performance of a sell-side professional, includes a computer system and a source of performance data in which the computer...
US20140143025 SYSTEM AND METHOD FOR MANAGING CUSTOMER EXPERIENCE WHEN PURCHASING A PRODUCT OR SERVICE  
A system is provided for use by managers, employees, and customers to analyze the experience of customers involving the purchase of products/services at a facility to determine individual employee...
US20050165636 Method for developing leaders in cyber security  
Method for developing leaders in cyber security. Cyber security candidates are selected according to a series of qualifying process steps. Cyber security leader-selectees are then developed into...
US20140278832 MANAGEMENT SYSTEM FOR POINT OF CARE TESTING  
The present invention relates to a method and system for quality compliance, system and operator verification, and process management for point of care biological sample testing systems used in...
US20080103844 Method to Facilitate Obtaining, Storing, and Subsequently Conveying an Organization's Information for the Benefit of Successor Organization-Based Agents  
A party obtains (101) information from a plurality of different organizations and identifies (102) information recipient criteria as a function, at least in part, of at least one specific...
US20070198330 Integrated contact center systems for facilitating contact center coaching  
Systems and methods for facilitating contact center coaching are provided. In this regard, a representative integrated contact center system incorporates a workforce manager, a quality monitor,...
US20080281674 DETERMINING METRICS ASSOCIATED WITH ADVERTISING SPECIALIST  
The present disclosure includes a system and method for determining metrics associated advertising specialist. The method including identifying actions associated with an advertisement produced by...
US20140236682 METHOD FOR CONDUCTING PERFORMANCE REVIEWS  
A performance management method for the assessment of personnel within an organization by the use of survey applications and internet technology to allow personnel to be assessed by other...
US20090083114 APPARATUS FOR DIARIZING JANITORIAL SERVICES DURING PATROL  
The invention provides an apparatus for diarizing the performance of janitorial services during a patrol. The apparatus can be in a personal digital assistant format (“PDA”) that includes one or...
US20110015960 APPARATUS, METHOD, AND COMPUTER PROGRAM PRODUCT FOR REWARDING HEALTHY BEHAVIORS AND/OR ENCOURAGING APPROPRIATE PURCHASES WITH A REWARD CARD  
A wellness program is set up for employees of an employer and participation in the program by at least a first one of the employees of the employer is tracked to determine if the at least first...
US20090018875 1ST RESPONDER GUIDANCE AND DECISION-SUPPORT SYSTEM ENABLING VICTIM TRACKING AND EXTRACTION  
The invention uses processes, algorithms and programs to support emergency personnel decisions. It consists of several automated and semi-automated software components, hardware components, and...
US20080004945 Automated scoring of interactions  
Disclosed in various embodiments are various systems, methods, and programs embodied on a computer readable medium for automated scoring of interactions. In one embodiment, an example of a method...
US20060253310 Capability assessment of a training program  
Methods and apparatuses for profiling and modifying the training program of a company. Characteristics of the training program are aligned to a set of training supply chain components of a...
US20100131322 System and Method for Managing Resources that Affect a Service  
In accordance with one embodiment of the present disclosure, a method for managing a service includes monitoring, by one or more agents, the use of one or more tools by one or more workers. Each...
US20130339105 USING STRUCTURED COMMUNICATIONS TO QUANTIFY SOCIAL SKILLS  
Embodiments for using structured communications to quantify social skills and social behavioral factors. Communications between at least two devices are intercepted and/or relayed by a computer...