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US20110184781 Tracking of Patient Satisfaction Levels within a Healthcare Facility  
A computer-implemented method includes tracking by one or more computer systems a user's satisfaction level with a medical service; determining by the one or more computer systems that the user's...
US20120010924 SYSTEMS AND METHODS FOR UNIVERSAL ENHANCED LOG-IN, IDENTITY DOCUMENT VERIFICATION, AND DEDICATED SURVEY PARTICIPATION  
Systems and methods are provided for controlling access via a computer network to a subscriber server. A log-in server receives a query to connect through the computer network to the subscriber...
US20140172505 METHODS AND SYSTEMS FOR ONLINE SUPPORT AND PROMOTION OF AUTHORS  
Provided are methods and systems for online support and promotion of authors. Upon allocation of creations to various categories, an author may be supported and promoted by an audience. The...
US20150206156 SURVEY MANAGEMENT SYSTEMS AND METHODS WITH NATURAL LANGUAGE SUPPORT  
Systems and methods for processing natural language survey responses are provided herein. Methods may include providing to a client a survey that comprises questions which are designed to elicit...
US20130297383 TEXT ANALYTICS GENERATED SENTIMENT TREE  
Computer-implemented method, computer-program product, and system for performing an operation, the operation beginning by receiving a request for a product summary, the request identifying a...
US20110066473 SYSTEM AND METHOD OF ONGOING EVALUATION REPORTING AND ANALYSIS  
A research and development system that gathers feedback from patients and healthcare providers with respect to the their experience with various aspects of a supplier's products in order to...
US20130297384 Systems, Methods, and Apparatus for Fashion and Apparel Color Forecasting  
This disclosure describes systems, methods, and apparatus for forecasting color preferences in clothing via electronic surveys transmitted to survey participants over the Internet. The electronic...
US20120303415 SYSTEM AND METHOD OF PROVIDING RECOMMENDATIONS  
Systems and methods for providing recommendations directed to cultural events, such as films, theatre shows, concerts, etc., via an online site are described. The systems and methods may also be...
US20130325552 Initiating Root Cause Analysis, Systems And Methods  
Method of generating root causes for sentiments is presented. An individual can initial a root cause analysis of a corpus of documents (e.g., product reviews), possibly through clicking an icon...
US20120123823 METHOD AND SYSTEM FOR ONLINE USER FEEDBACK ON WEBSITES AND SOFTWARE  
A system for collecting and analyzing structured user feedback on websites, the system including website user structured feedback form generation functionality operative to generate structured...
US20150058083 SYSTEM FOR PERSONALIZED FASHION SERVICES  
A personalized fashion service network system. The system includes a closet module that enables a user to build a virtual closet inventory in accordance to her/his real physical closet inventory,...
US20140337098 SYSTEM AND METHOD FOR TIME OF PURCHASE CONSUMER SURVEY  
A method and system are described for conducting a consumer survey during a checkout process at a retailer location with a consumer who is associated with a portable computing device (“PCD”). A...
US20120130737 SYSTEM AND METHOD FOR DISTRUBUTOR REPORTING AND ANALYSIS  
In various embodiments, a research and development system that gathers feedback from patients and healthcare providers with respect to the their experience with various aspects of a supplier's...
US20140100917 CONSUMER PREFERENCE AGGREGATION VIA AN ITEM INFORMATION SYSTEM  
An item information system implements a method that receives coded content at a server submitted by a plurality of users. The coded content corresponds to items of interest to the plurality of...
US20150235244 SURVEY METHOD AND SYSTEM  
A method and system to incentify a user to participate in a survey providing accurate, reliable and complete answers with tools to a researcher to create a research project and research games. The...
US20130179221 Live Polling Means  
A live polling means used to distribute a polling request on whether or not to purchase a product or for any polling purpose between a user and members of a user's social network, commonly via...
US20090112657 REPOSITORY INFRASTRUCTURE TO STORE TRANSACTION INFORMATION FOR PROVIDING CUSTOMER SERVICE  
Particular embodiments generally relate to providing customer service recommendations. A first business entity may provide customer care for a user of a device. For example, the first business...
US20090210292 METHOD FOR GENERATING AND CAPTURING CONSUMER OPINIONS ABOUT BRANDS, PRODUCTS, OR CONCEPTS  
The invention is an application for capturing and storing consumer opinions about e.g. brands, products or concepts. The system uses a web-browser interface where a number of pictures, sound-files...
US20110145038 Prediction Market Systems and Methods  
The present disclosure provides a method and system for predicting markets, including providing a plurality of prediction questions by an administrator over a network interface, displaying a first...
US20120010923 SYSTEM AND METHOD FOR COMMUNICATING WITH INDIVIDUALS  
A system and method for tracking and communicating with individuals located within a business, wherein a business registers with a server or network and transmits messages uploaded to the server...
US20140278785 SYSTEM AND METHOD FOR PROVIDING A SOCIAL CUSTOMER CARE SYSTEM  
The present invention relates to social customer service and support systems integrated with social media and social networks. More particularly, the invention provides a social customer care...
US20150248682 Systems And Methods for Generating Surveys  
Embodiments introduced describe single-action surveys, wherein a survey requires a single action only, such as a click on a mouse, a touch, tap, or stroke on a touch screen. Each single action...
US20130204666 System and Method for Generating and Managing Interactive Advertisements  
Embodiments of the present invention relate to a system and method for creating an interactive advertisement. The interactive advertisement is configured to convey a brand message to a user while...
US20130035987 Employee and Customer Loyalty and Rewards Programs, Satisfaction Metrics and Their Methods of Use  
Computer-implemented methods for providing real-time customer, patient or consumer and employee metrics include: providing at least one strategic goal; providing at least one metric associated...
US20140100920 CUSTOMER SATISFACTION DASHBOARD  
An instrument for measuring and presenting customer impressions of a company uses weighted response values of survey questions to develop a customer experience score and a customer interaction...
US20130226662 SYSTEM FOR ANALYZING SECURITY COMPLIANCE REQUIREMENTS  
A system for analyzing security compliance requirements analyzes a linked database that includes data from the Unified Compliance Framework™. The system generates a tiered question structure to...
US20150081385 System and Method for Determining Political Representation  
A computer-implemented method for determining representation by political figures. The method can include compiling a list of political issues, receiving preferences of a plurality of voters for...
US20130041720 SYSTEM AND METHOD FOR REAL-TIME SATISFACTION SURVEY FEEDBACK  
The present disclosure relates to a system and method for providing virtually real-time or near real-time satisfaction survey feedback received from a customer to allow for corrective action to be...
US20140067474 SYSTEM AND METHOD FOR CREATING AND IMPLEMENTING SCALABLE AND EFFECTIVE SURVEYS AND TESTING METHODS WITH HUMAN INTERACTION PROOF (HIP) CAPABILITIES  
A system and method provide digital online surveys and testing using interactive multi-media content with an option to enable and disable Human Interaction Proof (HIP) capabilities. The system may...
US20140193794 SYSTEMS AND METHODS FOR GENERATING ADAPTIVE SURVEYS AND REVIEW PROSE  
Systems and methods are provided for generating adaptive surveys including questions and answer options selectable by users, and human-readable review prose based on answers to the questions. The...
US20130060607 System and Method for Strategizing Interactions With a Client Base  
The present disclosure describes novel systems and methods that can be utilized to evaluate and/or direct an interaction with a consumer database and/or evaluate a consumer database, where the...
US20150220950 ACTIVE PREFERENCE LEARNING METHOD AND SYSTEM  
A relative labeling approach is disclosed to learn an item preference scoring function to rank items for a user. An iterative process may be used to present a set of items to a user in an...
US20140143016 METHOD AND SYSTEM FOR IMPLEMENTING PROGRESSIVE PROFILING OF POTENTIAL CUSTOMERS  
Access to valuable website content is restricted until an individual registers and provides contact and other information relevant to his company and his position. If an unregistered individual...
US20120041800 Factorial Design Expert System  
An automated expert system that uses split-run and factorial design methods to determine which factors are most important in an experiment. The expert system is architected into Design, Execute...
US20140289016 ENHANCEMENT OF ROOT CAUSE ANALYSIS OF CONSUMER FEEDBACK USING MICRO-SURVEYS AND APPLICATIONS THEREOF  
The present invention provides tools and methods that offer significant enhancement in consumer compliance in completing surveys, and afford statistically significant/accurate measurements of...
US20100222649 REMOTE MEDICAL SERVICING  
An engagement is brokered between a consumer and a medical service provider; a request from a patient to consult with a medical service provider having a service provider profile that satisfies at...
US20140337100 SYSTEM AND METHOD OF OBTAINING CUSTOMER FEEDBACK  
A system and method of obtaining customer feedback uses an application that directs a survey instrument to be received by a customer's own phone or network enabled device. The service provider...
US20080243586 RECRUITING ONLINE SURVEY PANEL MEMBERS UTILIZING A SURVEY TOOL  
A survey tool, that may be a web-based or downloadable application, is provided to ordinary online users to enable them to create their own survey, quiz, test, poll, or similar item for posting on...
US20120116845 SYSTEM FOR REAL-TIME RESPONDENT SELECTION AND INTERVIEW AND ASSOCIATED METHODS  
A system and a method to implement real-time respondent selection and interview. A real-time evaluator selects a respondent in real-time for interview with a user of the system, where the...
US20120084120 SURVEY ASSESSMENT  
A reply of a survey responder is evaluated. A verbal response to a survey is received and a corresponding audio file is encoded. One or more evaluators are given access to both the audio file and...
US20150242865 Listener Survey Tool with Time Stamping  
Clients can develop surveys on a client machine, and send a hosting server details about the survey that will be provided to a survey participant. The survey details can include information...
US20120197684 System and Method for Conducting a Design Process Using Market Research  
A method and system for conducting a design process using market research includes extending an offer to grant an ownership interest such as an equity interest or security in a company in exchange...
US20140278784 RATING SYSTEM FOR WINE EXPLORATION  
Some embodiments described herein generally relate to a rating system for wine exploration. A rating system including questions designed to determine a preference of the user regarding one or more...
US20140289015 SYSTEMS AND METHODS FOR GAMIFIED AUDIENCE INTERACTION PLATFORM  
A computerized method to encourage audience engagement by providing immediate rewards and feedback to audiences as they receive content, the method comprising providing a first content to a user,...
US20110125552 SYSTEM AND METHOD FOR REAL-TIME UPDATING SERVICE PROVIDER RATINGS  
Service providers are evaluated and rated according to criteria that includes customer satisfaction with the services provided by the service provider. If the service provider meets and/or exceeds...
US20140229236 User Survey Service for Unified Communications  
The present disclosure includes descriptions of various aspects of unified communication (UC) systems, including UC management and analysis systems and related tools and techniques. Described...
US20120296700 MODELING THE TEMPORAL BEHAVIOR OF CLIENTS TO DEVELOP A PREDICTIVE SYSTEM  
A method, system and computer program product are disclosed for modeling the temporal behavior of clients to develop a predictive system to influence client relationships. In an embodiment, the...
US20130159057 AUTOMATIC METHOD FOR DETERMINING CONSUMER PREFERENCE LEVEL AND COMPUTER DEVICE FOR PERFORMING THE SAME  
A method and computer device for determining consumer preference level automatically. The method can rapidly access a database which contains items with a plurality of attributes, which allows a...
US20110153388 SYSTEM AND METHOD FOR COLLECTING END USER FEEDBACK FOR STATIONERY DESIGNS  
A system and method are described for collecting user feedback on prospective stationery designs. For example, one embodiment of a system implemented within an online stationery service for...
US20140025428 Deriving Marketing Strategies from Product Utility Value  
Disclosed is a method, system and computer program product for deriving marketing strategy for at least one of a product and a service utility value from an associated utility value by collecting...