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US20090299829 SYSTEM AND METHOD FOR JOB PLACEMENT  
A computer-implemented method of recording employment history of a job seeker includes receiving at least one employment experience selection from a job seeker. A plurality of skills related to...
US20080065450 Matching a contact to a resource set  
In one embodiment, a method can include: (i) receiving a new contact or resource availability indication in a contact center; (ii) matching one or more resources in response to an expressed need...
US20050228704 Method of distributing leads to a recipient  
A method, a system, and an apparatus for distributing leads to a recipient. The present invention provides a system that distributes leads to recipients based, in part, on their sales history with...
US20080021768 Method and system for improved project delivery  
A method and system for project management and delivery of a project through contractual agreements providing for reimbursement, compensation and incentive programs. The members may be selected by...
US20100010859 METHOD AND SYSTEM FOR ALLOCATING DEPENDENT TASKS TO TEAMS THROUGH MULTI-VARIATE OPTIMIZATION  
A method, system and article of manufacture are disclosed for allocating tasks to a team of persons. The method comprises comprising the step of identifying a set of tasks and a set of persons,...
US20140089026 System and Method for Filtering, Distributing and Routing Sales Leads  
A system and method of managing leads by filtering, distributing and routing leads to a representative using business intelligence.
US20090012850 METHOD AND SYSTEM FOR PROVIDING A TRUE PERFORMANCE INDICATOR  
A method, system, and executable software product evaluate the performance of an individual. The method and system include receiving employment information for the individual. The employment...
US20150025927 MISSION COMPONENT EVALUATION AND RESPONSE ARCHITECTURE  
This document discusses, among other things, apparatus and methods for context-aware mission management. In an example, a system can include a processing center and a plurality of mobile devices....
US20090018890 SYSTEMS AND METHODS FOR HYBRID DELIVERY OF REMOTE AND LOCAL TECHNICAL SUPPORT VIA A CENTRALIZED SERVICE  
The present solution is directed to a hybrid customer support model for providing remote online support service in conjunction with local onsite support service. A local technician provides on...
US20050222899 System and method for skill managememt of knowledge workers in a software industry  
Workforce management enables enterprises to obtain best return on investment on workforce. Human capital forms a major investment in software services companies and effective management of these...
US20080004933 SYSTEM AND METHOD FOR PROVIDING DAILY AND LONG-TERM CONTACT, ALLOCATION AND FULL-TIME EQUIVALENT STAFF FORECASTING  
A system for, and method of, providing daily and long-term contact, allocation and full-time equivalent staff forecasting. In one embodiment, the system includes: (1) a first module configured to...
US20080071600 Systems and methods for automating business services  
Systems and computer implemented methods of managing a plurality of tasks is described. The system includes a module to receive a request by the system for a service. The module further includes a...
US20120179503 DYNAMIC WEB SERVICES WORK FLOW SYSTEM AND METHOD  
A Dynamic Web Service server may facilitate custom Enterprise Application interface development with little or no developer input by dynamically creating a web service for performing a particular...
US20080059290 METHOD AND SYSTEM FOR SELECTING A CANDIDATE FOR A POSITION  
A system and method to evaluate an individual's total qualifications so as to properly place an individual in position within an organization. The information gathered can then be used in the...
US20140278634 Spatiotemporal Crowdsourcing  
The subject disclosure is directed towards spatiotemporal crowdsourcing, in which a task including task criteria is received, and an actor set (e.g., human workers) are selected based upon user...
US20110093307 SYSTEM FOR PROVIDING A WORKFORCE PLANNING TOOL  
A system is described for providing a workforce planning tool. The system may include a memory, an interface, and a processor. The memory may store organizational information including the number...
US20150206091 SYSTEM, COMPUTER-ACCESSIBLE MEDIUM AND METHOD FOR PROVIDING WORKER DISTRIBUTION PLAN ON BASIS OF PRIORITY  
A method for making a worker distribution plan on the basis of the priority, a computer, and a program are provided. A computer (10) makes skill level data the top priority and selects workers to...
US20070288287 Systems and methods for generating a work schedule  
Systems and methods for generating work schedules are provided. Work schedules are generated based on an identification of work periods and tasks and information related to the workers. A work...
US20120323622 Assessing Fitness of Drivers for Pending Trip Assignments  
A system for assessing fitness of drivers for trip assignments includes a data processor adapted to communicate with recorders in vehicles for retrieving driving histories of drivers, and a...
US20130066669 SERVICE EXCEPTION ANALYSIS SYSTEMS AND METHODS  
Various embodiments provide a service exception analysis system for identifying the existence of one or more service exceptions incurred during actual transport of one or more of a plurality of...
US20060178923 Method and system of managing a business process  
A method of managing capacity in a business process on demand for providing a service to a service requester. The method comprises the steps of providing a business process having one or more...
US20060184414 Business management tool  
The present invention includes a business management tool that is configured to receive and process both first and second data sources for planning, performance and forecasting purposes. The...
US20080249839 METHOD AND SYSTEM FOR FORECASTING WORKFORCE DEMAND USING ADVANCE REQUEST AND LEAD TIME  
The present invention forecasts workforce demand by extracting a data set representing project requests that are recorded in a corporate workforce request database before work begins and using...
US20110238457 VEHICLE ROUTE SELECTION BASED ON ENERGY USAGE  
Vehicle management systems and associated processes can consider energy consumption when selecting routes for fleet vehicles. Vehicle management systems and associated processes are described...
US20070143169 Real-time workload information scheduling and tracking system and related methods  
A real-time workload information scheduling and tracking system and related methods are disclosed that greatly facilitate production operations. Real-time views can be displayed at a variety of...
US20090254404 METHOD AND SYSTEM FOR ROUTING A TASK TO AN EMPLOYEE BASED ON PHYSICAL AND EMOTIONAL STATE  
A method, system, computer program product, and computer program storage device for determining an assignment of a task to a consultant is disclosed. The method, system, computer program product,...
US20070124196 System and method for Internet based procurement of goods and services  
A system for internet-based procurement of non-cataloged goods and services based upon qualified resumes includes a human resources procurement server, an associate vendor terminal, and a hiring...
US20140006077 PROCUREMENT OF TASK SERVICES  
Technology is described for the procurement of task services. In one example, the tasks can be obtained in a single package, such as by the steps of displaying a plurality of tasks and high-level...
US20100010860 SYSTEM AND METHOD FOR SOCIAL NETWORK ROUTING FOR REQUEST MATCHING IN ENTERPRISE ENVIRONMENTS  
A plurality of requests for service are obtained, each of the requests specifying a description of work, at least one constraint, and at least one objective function. Each request is routed to a...
US20090216600 SYSTEMS AND METHODS FOR ARRANGING A TRANSPORT TRANSACTION  
A requester may submit a request for transport comprising a set of transport preferences, which may include a desired starting point, ending point (e.g., destination), and pickup and/or delivery...
US20100017254 ELECTRONIC SELECT PROVIDER NETWORK  
Described herein is technology for, among other things, an electronic services marketplace. The technology involves establishing a first tier of service providers, establishing a second tier of...
US20100106552 ON-DEMAND ACCESS TO TECHNICAL SKILLS  
A method, system, and computer program product for providing a user with intelligent access to a skilled consultant. In response to receiving a user input describing an issue about which...
US20090006164 System and method for optimizing workforce engagement  
A method is provided for optimizing workplace engagement for a plurality of employees performing a plurality of tasks. The method may include receiving productivity data for each of the plurality...
US20080147472 SYSTEM AND METHOD FOR COMPUTER NETWORK SCHEDULING AND COMMUNICATION  
Certain embodiments of the present invention provide for a system and method for computer network scheduling and communication. In an embodiment, a computer network scheduling and communication...
US20100174578 Interface for Project and Task Submission for Automated Delegation  
The automated task delegation and project management system tracks user profiles and project profiles, which include information about the interests and skills each user in the system possesses as...
US20080077463 System and method for optimizing the selection, verification, and deployment of expert resources in a time of chaos  
A computer implemented method, apparatus, and computer usable program code for finding skills and resources for a chaotic event. Skills data for the chaotic event are organized. A determination is...
US20090132313 Human resource management system  
This invention concerns a human resource management system, designed in particular, for recruitment selection, personnel management and career guidance. In a first aspect the invention is a...
US20080288324 Computer system and method for evaluating scientific institutions, professional staff and work products  
A system and method for evaluating the productivity of scientific institutions, performance of their personnel and quality of their work products using electronic evaluation forms and global or...
US20090307064 PERFORMANCE MANAGEMENT SYSTEM  
A computerised method of managing the performance of an employee or a group of employees of an organisation, the method comprising the steps of: a) creating a job description containing job...
US20080189160 MODEL AND METHOD FOR CHANNEL-BASED WORKFORCE SOURCING  
A model and method for channel-based workforce sourcing is provided. In one aspect, a computer model is populated to create a baseline capacity, including a current number of resources in each of...
US20080015912 Systems and methods for workforce management  
Methods of managing employment between an employer and one or more applicants are provided by a system in which job information pertaining to an employment position that needs to be filled that...
US20130275170 INFORMATION GOVERNANCE CROWD SOURCING  
A method, computer program product, and system for information governance crowd sourcing by, responsive to receiving a data quality exception identifying one or more data quality errors in a data...
US20100211435 Package Review Process Mentorship System  
A method and apparatus for an automated software package review process mentorship system. The package review system receives proposed package from programmers to be reviewed before inclusion in a...
US20140180741 SYSTEM AND METHOD FOR AUTOMATIC ALLOCATION OF MOBILE RESOURCES TO TASKS  
A system for automatic allocation of mobile resources to tasks includes at least one database which stores for each mobile resource at least one corresponding skill and equipment as well as...
US20130185106 USING SOCIAL MEDIA OBJECTS FOR CONTENT CURATION, MANAGEMENT, AND ENGAGEMENT FACILITATION  
Provided are techniques for updating web content. A data mining scan of one or more data sources is performed for one or more topics to identify one or more trending topics. One or more...
US20060259343 System and method for managing channel partner responsibilities  
A system and method for managing channel partner responsibilities. According to an embodiment, an application receives an assignment of a responsibility to a channel partner or the channel...
US20090063242 SYSTEM AND METHOD FOR PROVIDING AUTOMATIC TASK ASSIGNMENT AND NOTIFICATION  
A system and method of managing and prioritizing tasks amongst resources and, more particularly, to a system and method for providing automatic task assignment and notification amongst globally...
US20130218620 METHOD AND SYSTEM FOR SKILL EXTRACTION, ANALYSIS AND RECOMMENDATION IN COMPETENCY MANAGEMENT  
A method, non-transitory computer readable medium and apparatus for performing competency management on a work flow are disclosed. For example, the method receives the work flow, wherein the work...
US20140149161 LEAD DISTRIBUTION  
A system for scoring and distributing sales leads. A scoring model may score sales leads based on attributes of the leads and the likelihood of the lead resulting in a desired outcome. The scoring...
US20060184412 Resource optimization system, method and computer program for business transformation outsourcing with reoptimization on demand  
Disclosed are a method, a system and a computer program for managing services of human resources. The method comprises the steps of modeling human resources delivery services from a services...