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US20090070183 Turfs and Skills for Multiple Technicians  
Methods and systems are disclosed for assigning multiple technicians to turfs and to skills. One method allows a user to interface with an Integrated Dispatch System and assign multiple...
US20090281879 METHODS FOR ANALYZING JOB FUNCTIONS AND JOB CANDIDATES AND FOR DETERMINING THEIR CO-SUITABILITY  
A method and system for conducting an elemental analysis of a job's functions and requirements, conducting a medical diagnosis of a worker to determine the physical capabilities and limitations of...
US20130103444 GROUP SCHEDULING AND ASSIGNMENT OF RESOURCES  
A system, computer-readable medium, and method for scheduling use of a resource based on a resource type and of assigning the resource to an appointment are provided. A resource type definition...
US20050080657 Matching job candidate information  
A variety of technologies are applied in matching techniques for job candidate information. For example, a match forecaster can propose query modifications when the number of candidates meeting...
US20080109299 Multi-tiered career progression system and method  
The present invention pertains to the computerized systems and methods for processing and evaluating employee career advancement in a multi-tiered environment, defining a career path or job...
US20080183553 METHOD AND APPARATUS FOR WORKFORCE DEMAND FORECASTING  
A method of forecasting workforce demand, includes forecasting an ongoing engagements demand, forecasting an opportunities demand, forecasting a wedge engagements demand, representing a result of...
US20060282306 Employee selection via adaptive assessment  
An employee can be selected (e.g., employee job performance can be predicted) via a predictive model. Items presented as part of an assessment can be chosen according to which has greatest...
US20150220871 METHODS AND SYSTEMS FOR SCHEDULING A BATCH OF TASKS  
The disclosed embodiments illustrate methods and systems for scheduling a batch of tasks on one or more crowdsourcing platforms. The method includes generating one or more forecast models for each...
US20080059277 PROPOSING DOWNTIME ADJUSTMENTS TO A WORK SCHEDULE  
A system, method, and computer readable medium for proposing downtime adjustments to a work schedule for at least one currently scheduled agent, that comprises, accepting at lease one forecasted...
US20080306811 Method system and device to evaluate employees and employers  
A video recorded professional interview and assessment of potential employees for the benefit of employers so the latter can examine potential employees at times and speed convenient to the...
US20100211428 Automated Customer Service Matching Methodology  
Described herein is a method and apparatus for providing an automated customer service matching system. The customer service system matches customer services requests with employee profiles. The...
US20120215578 METHOD AND SYSTEM FOR IMPLEMENTING WORKFLOWS AND MANAGNG STAFF AND ENGAGEMENTS  
The present invention relates to software and a method of use for implementing workflows and managing engagements and staff. More particularly, the present invention relates to a software module...
US20140136255 Dynamic Task Management  
Dynamic task management processes and systems are provided, whereby tasks are assigned to workers discretely, in response to worker-originated requests, on a real-time basis. Tasks are extracted...
US20140257895 CONSTRAINED SERVICE RESTORATION  
A method of determining service routes for a plurality of crews is provided. Outage data identifying service outage source locations, a number of affected customers associated with each location,...
US20140114714 USER INTERFACE FOR PROVIDING A USER WITH THE ABILITY TO VIEW JOB ASSIGNMENT INFORMATION  
A graphical user interface (GUI) implemented on a computer for displaying job assignment information associated with a given user. The GUI comprises an information display area for displaying a...
US20060247959 System and method for provisioning, fulfilling, and delivering full service information technology, management and other professional services and ancillary consulting support in real time via an integrated technology architecture while enabling end clients to procure, transact and receive these services and associated work products, on demand, in a just-in-time (JIT) fashion.  
A system and method for selling, provisioning, transacting, fulfilling, delivering and supporting simple and complex business and technical professional services in an on demand fashion for...
US20050137927 System and method for multi-site workforce deployment  
A method and system for multi-site workforce deployment. According to one embodiment, a scheduling module receives identification of an employee who is eligible to work at more than one business...
US20130218619 GENERATING RECOMMENDATIONS FOR STAFFING A PROJECT TEAM  
A processor-implemented method, system, and/or computer program product generates a recommendation for a worker to be included in a project team. A requisite skill set that is not presently...
US20110093192 APPLICATION APPARATUS, SERVER, SYSTEM AND METHOD OF TRAVEL SERVICE  
A system of travel service is provided. The system includes an application apparatus and a server. A traveler sends a request through the application apparatus when a problem occurs during his/her...
US20140122144 Initiative and Project Management  
An initiative object corresponding to an organization decision to explore a topic is defined, and a first goal definition and a first skills definition for the initiative object are defined. A...
US20120130753 GPS Pathfinder Cell Phone and Method  
A device and system for use in emergency management operations before and after a disaster. The system can also be readily customized for use in other markets and scenarios that are outside of...
US20150120352 Real Estate Information Management  
Techniques and technologies related to real estate information management are described. Real estate information management may allow a user to obtain information about a property, including...
US20100174575 MEETING MANAGEMENT SYSTEM WITH FAILOVER AND FAILBACK CAPABILITIES FOR MEETING MODERATORS  
Meeting management software can include a moderator assigner module. The moderator assigner can include a moderator failover capability and a moderator failback capability. The moderator failover...
US20090276295 SYSTEM AND METHOD FOR MODELING WORKFORCE TALENT SUPPLY TO ENABLE DYNAMIC CREATION OF JOB SPECIFICATIONS IN RESPONSE THERETO  
Systems and methods for modeling workforce talent supply to enable dynamic creation of job specifications in response thereto. A sampling database is built of candidates using normalized form of...
US20080288311 Job Referral Network System  
A system and software for networking of job seekers and company insiders associated with companies having available job openings, and which provides incentives for the job seekers and the company...
US20140156326 SYSTEM AND METHOD FOR AUTOMATING AND IMPROVING SELF SERVICE EXPERIENCE  
A contact center includes a plurality of work item queues or repository of pending work and a plurality of agents servicing work items from the plurality of work item queues. The contact center...
US20090182604 APPARATUS AND METHOD FOR TRANSMITTING WORK INFORMATION, AND METHOD FOR PROVIDING WORK INFORMATION  
A work information transmitting apparatus of a primary business enterprise provides second work information to a second server of a secondary business enterprise according to first work...
US20120310693 RESOURCE SCHEDULING METHOD AND SYSTEM FOR USE WITH COMPUTER DIRECTED ASSEMBLY AND MANUFACTURE  
Methods, systems, and computer program products are provided for determining a manufacturing capacity at a facility with assemblers performing assembly instructions in a computer directed assembly...
US20060031109 System and method for staffing temporary medical positions  
A system and method for staffing temporary medical positions offered by medical service providers to medical professionals. Communications between the medical service providers and medical...
US20090171743 SERVICE REQUEST SYSTEM WITH NATURAL SERVICE PROVIDER PROFILING AND METHODS THEREOF  
A system and method for managing service requests performs the steps of loading profile settings for service providers, where the profile settings comprise a two dimensional matrix of actions and...
US20080228549 PERFORMANCE EVALUATION SYSTEMS AND METHODS  
A performance evaluation system. The system includes a performance evaluation module configured to enable employee performance reviews based on completion of a plurality of tasks and a plurality...
US20130297363 ALIGNMENT OF OPERATIONAL READINESS ACTIVITIES  
An operational readiness alignment system is presented. A planning engine leverages readiness activities previous projects to determine which readiness activities are relevant to a current...
US20060041462 Method to route jobs  
For the automatic routing of jobs of different types to persons who will undertake the jobs, means (4) for establishing the type of a job to be routed when a job request arrives, means (6) for...
US20090327017 Teacher assignment based on teacher preference attributes  
A system for scheduling a teacher for teaching one or more students during one or more learning sessions comprises an online learning system having one or more nodes that creates one or more...
US20140236652 REMOTE SALES ASSISTANCE SYSTEM  
A computer-implemented method is disclosed herein. The method includes the step of receiving, with a processing device of a commerce server, a help request signal from an augmented reality device...
US20100088145 METHOD AND COMPUTER FOR CREATING COMMUNICATOR'S SCHEDULE  
A computer (server 10) stores at least data describing the skills of each of a plurality of communicators in a storage unit (120). The computer receives, from a manager at a contact center, an...
US20090192856 Business method for originating mortgages  
A method and model for originating mortgages is provided that includes a team of members for originating a mortgage having a first team member who supervises a second and third team member and...
US20090313077 Consumer initiated, service provider direct dispatching system  
A customer originated and directed dispatching system to provide direct coordination of requested service to service providers without the need for intermediary dispatching assistance. A database...
US20100174580 METHOD FOR INTERDEPARTMENTAL COORDINATION OF SOFTWARE-ASSISTED ACTIVITY, IN PARTICULAR IN A HOSPITAL  
In a hospital, a virtual team can be formed on an interdepartmental basis, with individual roles of treating physicians being defined based on a scheme appropriate to a treatment situation and...
US20060100919 Employee recruiting systems and methods  
Methods and systems for employment recruiting are provided. In one aspect, a remote call center is used to make initial contact with the candidates to obtain information regarding their...
US20070192172 Process for recruiting and certifying technician candidates  
On-line preliminary screening of technician candidates is carried out automatically at a central office and the names of certified technician candidates are provided to businesses, e.g., franchise...
US20060271421 Computer-aided system and method for visualizing and quantifying candidate preparedness for specific job roles  
A computer-aided Internet-based method for visualizing and quantifying the job-related attributes of job candidates, employees and career seekers and a model for visualizing and measuring the...
US20100174577 Automated Task Delegation Based on Skills  
The automated task delegation and project management system tracks user profiles and project profiles, which include information about the interests and skills each user in the system possess as...
US20110035252 METHODS, APPARATUS, AND SYSTEMS FOR PROCESSING TECHNICIAN CHECKLISTS FOR LOCATE AND/OR MARKING OPERATIONS  
Processing a checklist for a locate and/or marking operation to detect a presence or an absence of at least one underground facility within a dig area, wherein at least a portion of the dig area...
US20080262888 Method and system for analytical recruitment  
Analytical recruitment by tracking stage, disposition, and time. A recruitment module tracks a stage and disposition of a candidate for a recruitment project as the candidate proceeds through the...
US20080091501 Systems and methods of partial shift swapping  
Systems and methods of partial shift swapping are disclosed. An exemplary method comprises the steps of: receiving a partial shift swap request from an agent; determining a disposition of the...
US20060041457 System and method for forming business alliances  
A method for forming a strategic alliance between two or more entities is disclosed. The strategic alliance may be formed between the two or more entities to jointly manage the development,...
US20060277091 Automated method for quantitative measurement of benefits in a plurality of self-assessing, knowledge sharing communities  
The invention describes method and a system to measure benefits associated with the sharing of knowledge in a plurality of hierarchical knowledge sharing communities. The 5 measurements are based...
US20090240551 SERVICE ALIGNMENT SYSTEM AND METHOD  
A method for creating and executing a service strategy using a service alignment system includes updating a skill set of a service professional available to perform service and defining a service...
US20080091498 METHOD OF OPTIMIZING A WORKFORCE THROUGH THE IDENTIFICATION AND SEGMENTATION OF RESOURCES AND JOB TASKS  
A method, data processing system, and computer usable program code are provided for optimizing a workforce for a company. An organizational development structure and an optimization performance...