Match Document Document Title
US20140257896 MAPPING  
A mapping method and system. The method includes receiving from a computing system, a selection of a first candidate skill from a list of candidate skills. The computing system receives a...
US20130024229 AUTOMATIC BILL OF TALENT GENERATION  
A method and system comprising at least one database to store process model information comprising logical process model information and human resource dependency information. The human resource...
US20140039955 TASK ASSIGNMENT MANAGEMENT SYSTEM AND METHOD  
A server calculates a first coefficient according to a degree of difficulty, a degree of urgency, a degree of importance of a task, and calculates an employee scope according to the first...
US20110208557 Supply and Demand Consolidation in Employee Resource Planning  
A method of employee resource planning includes consolidating and defining a demand for employee resources needed to accomplish a potential project in terms of a plurality of jobs and a supply of...
US20080183532 METHOD FOR PROJECT PREPARING A PROCUREMENT AND ACCOUNTS PAYABLE SYSTEM  
A method for coordinating a project for designing, implementing, and using a general procurement and accounts payable (GP/AP) system for a customer. A playbook database is created and includes...
US20140316832 Recruiting Management System  
The present disclosure relates to a recruiting management system that acts as a computer network portal for recruiters, or recruiting coordinators, such as college and professional...
US20140214467 TASK CROWDSOURCING WITHIN AN ENTERPRISE  
Systems, methods, and machine-readable and executable instructions are provided for crowdsourcing a task within an enterprise. Crowdsourcing a task within an enterprise can include receiving...
US20120330708 Perfect match for job description to job seeker resumes and job seeker resume to jobs.  
The system and method disclosed herein permits hiring managers and jobseekers to receive a ranked list of matching resumes for their posted jobs and resumes respectively. The system administrators...
US20080109267 ONLINE STARTUP OF AN INNOVATION PROJECT  
computer-readable project information is stored in a computing system, such information being obtained from a user at a user computer in response to prompting the user to submit information...
US20130197956 COMPUTER-IMPLEMENTED METHOD, SYSTEM, AND COMPUTER PROGRAM FOR SCHEDULING INTERPRETERS  
A computer-implemented method, system, and computer program for scheduling interpreters. The method includes receiving at a computer system information from a number of interpreters; storing at...
US20140108078 TASK SCHEDULING AND RESCHEDULING  
Technology is described for scheduling and rescheduling a purchased task. The method may include receiving a defined time range and parameters for when the purchased task is to be performed. An...
US20120029963 Automated Management of Tasks and Workers in a Distributed Workforce  
A job is divided into multiple discrete tasks that can be performed by multiple different workers of a distributed workforce. The tasks are assigned to the workers through their mobile phones or...
US20070192157 Interactive system for managing, tracking and reporting work and staff performance in a business environment  
Tracking flow of work includes storing setup information in a database in which the setup information includes tasks to be performed. The tasks are allocated to users designated to perform the...
US20150161615 CHAT BASED COLLABORATION TOOL AND CORRESPONDING METHOD  
A chat collaboration tool is disclosed. In particular, a network enabled chat session is established between a customer and an agent of an entity. The customer has a customer issue that is to be...
US20130085792 METHODS AND SYSTEMS FOR PROVIDING AN INTERACTIVE COMMUNICATION SESSION WITH A REMOTE CONSULTANT  
Methods and systems for communicating via an interactive communication session. Some embodiments include transmitting lives video images of a jewelry consultant, a jewelry designer, a jewelry item...
US20120116830 Availability-Based Contact Routing and Scheduling System  
A contact routing and scheduling system is provided allowing users to define various contact routing and scheduling contexts to direct a contact to a calendar of appointment availability...
US20130275169 METHOD AND APPARATUS FOR MONITORING A NETWORK OF GAMING MACHINES AND DISPATCHING SERVICE PROVIDERS  
Embodiments of the present invention are directed to a method for dispatching a person to a location in a casino to respond to a request for service at the location. A listing of persons who may...
US20140310040 USING CROWDSOURCING FOR PROBLEM DETERMINATION  
One embodiment of the invention, directed to a computer implemented method in a computer system comprising at least one component, includes the step of responsive to detecting a problem in the...
US20120316907 SYSTEM AND METHOD FOR MANAGING AGENT CONTACT ASSIGNMENTS NEAR END OF AGENT WORK SHIFT  
Provided herein is a system and method to assign new work to one of a plurality of workers, near an end of a work shift of at least one worker. The method may include: receiving, from a customer,...
US20120232944 RESOURCE SKILL COMPLIANCE OPTIMIZATION  
Methods, apparatus, and computer readable media with executable instructions stored thereon for optimizing resource skill compliance are provided. Example methods of the present disclosure can...
US20140200938 Consolidation Process Command Center  
For a financial consolidation process, user input is received defining financial consolidation tasks for business entities and the tasks are associated with respective roles. The roles are...
US20150032492 Methods of Identifying Relevant Content and Subject Matter Expertise for Online Communities  
A disclosed method identifies a subject matter expert in an online community for a business entity. The method is performed at a server having one or more processors and memory. The method...
US20110153379 STAFF ARRANGEMENT SYSTEM AND SERVER  
According to one embodiment of the present invention, a skill level of a staff member is discriminated from an actual job log of the staff member, productivity including the skill level, a salary,...
US20120226513 PROJECT MANAGEMENT SYSTEM  
A project management system is provided according to various aspects of the disclosure. In one aspects, the project management system comprises a people database, a project database, and a project...
US20140025416 Clustering Based Resource Planning, Work Assignment, and Cross-Skill Training Planning in Services Management  
An embodiment of the invention provides a method for service management, wherein resources that have performed tasks in at least two of a first category, a second category, and at least one...
US20120130764 Methods For Organization Transition and Realignment  
Methods of transitioning and realigning an existing organization structure into a new organization structure, are provided. An exemplary method includes defining activities to support major...
US20050261933 Service level agreement design and enforcement for outsourced call center  
A method for managing support services includes storing one or more support level agreements (SLAs), each having an associated attribute, in a database as one or more corresponding data objects....
US20140114713 INCIDENT ASSIGNMENT  
Systems, methods, and machine-readable and executable instructions are provided for incident assignment. Incident assignment can include selecting a number of incidents that have been resolved,...
US20130311221 EVALUATING DEPLOYMENT READINESS IN DELIVERY CENTERS THROUGH COLLABORATIVE REQUIREMENTS GATHERING  
A data processing system for determining deployment readiness of a service is disclosed. A computer identifies tasks that must be performed to address requirements associated with categories of...
US20110208556 WORKER ASSIGNMENT DEVICE, WORKER ASSIGNMENT PROGRAM, AND WORKER ASSIGNMENT SYSTEM  
The present invention provides product delivery deadline compliance and increased worker training efficiency. A worker assignment scheme creation section of a worker assignment device creates a...
US20150227879 SPECIALIST PRESENTATION USING A SOCIAL NETWORKING ACCOUNT  
Embodiments of the invention provide a specialist presentation tool that presents a specialist from an institution to a user. The specialist may be presented to the user based on triggers that...
US20140379397 METHOD, SYSTEM, AND/OR DEVICE FOR A COMMUNICATION NETWORK FOR REAL ESTATE PROFESSIONALS (REPS)  
Embodiments of systems, methods and/or apparatus for a communication network for real estate professionals are provided.
US20140039954 PROJECT MANAGEMENT WITH TASK TEMPLIFICATION AND CONCENTRATION, AND AUTOMATED PROVIDER IDENTIFICATION AND SCHEDULING  
Computer-implemented methods are disclosed to enhance implementation of a project where materials and services need to be provided at multiple locations and/or at multiple times. Using computer...
US20140006076 SYSTEM FOR ASSIGNMENT ROUTING, DELEGATION AND REASSIGNMENT  
A computer identifies an available task assignment, which is location independent for completion, and determines if an assignee is available to perform work on the task assignment. The assignee's...
US20100174587 PET SERVICE EXCHANGE MARKET  
Embodiments of the present invention are directed to methods and systems of creating and operating a pet service exchange marketplace. The marketplace facilitates the matching of members desiring...
US20120022907 SOCIAL NETWORKING IN AN ASSET PERFORMANCE MANAGEMENT SYSTEM  
Systems and methods are provided that link automation asset analytics with social networking. Automation asset performance is monitored and analyzed in view of one or more asset application...
US20140136254 DETERMINING WHETHER TO USE CROWDSOURCING FOR A SPECIFIED TASK  
An embodiment of the invention, directed to a method, is associated with a workflow process comprising one or more discrete tasks. The method includes the step identifying a specified one of the...
US20130311220 EVALUATING DEPLOYMENT READINESS IN DELIVERY CENTERS THROUGH COLLABORATIVE REQUIREMENTS GATHERING  
A method and data processing system for determining deployment readiness of a service is disclosed. A computer identifies tasks that must be performed to address requirements associated with...
US20060047551 System and method for staffing promotional events with qualified event personnel  
Systems and methods coordinate the attributes of event personnel with the needs of particular promotional events. Event profiles for promotional events specify one or more desired attributes for...
US20090012836 Handling Exceptional Situations in a Warehouse Management  
The invention provides methods and apparatus, including computer program products, for handling exceptional situations in a warehouse management. From a user application of the warehouse, an...
US20140297346 Secure Processing of Secure Information in a Non-Secure Environment  
A secured process sourcing and work management system for processing secure information in a non-secure environment is disclosed. The system permits a user, referred to herein as a customer or...
US20050177412 Automobile sales simulator  
The present invention provides an interactive audiovisual assessment test for evaluating the aptitude of a test candidate for success in automobile sales. The system and method includes a series...
US20050209902 Worker management system, worker management apparatus and worker management method  
A worker management system, which includes a plant 100 divided into a plurality of work areas each in correspondence to specific task contents, a database 220 having stored therein task...
US20130138463 SCHEDULING WORKERS  
For scheduling workers, a management module generates a business event in response to receiving a scheduling event. The business event comprises a skill requirement and a time requirement. A...
US20150213393 METHODS AND SYSTEMS FOR PRESENTING TASK INFORMATION TO CROWDWORKERS  
Methods and systems for presenting a task information to a crowdworker. One or more tasks, performed by the crowdworker, are monitored. A historical task information pertaining to the one or more...
US20090182607 Approver Identification Using Multiple Hierarchical Role Structures  
Systems and methods for automating and increasing the efficiency of business processes using multiple hierarchical role structures. In one embodiment, a method comprises defining two or more...
US20140032254 Allocation of Agents in a Support Center to Meet Service Levels of Support Requests  
A solution for controlling a support center providing support in respect of a set of products is provided. A set of support requests are received each support request in the set of support...
US20130226639 TASK MANAGEMENT METHOD AND TASK MANAGEMENT APPARATUS  
A task management apparatus configured to assign tasks to a plurality of operators is constructed. The task management apparatus stores task information including, for each generated task,...
US20100262452 TRACKING AND FILLING STAFFING NEEDS  
Staffing needs may be processed automatically by a staffing fulfillment system that determines the requirements of a staffing position, identifies personnel qualified to fill the position and...
US20110066470 SYSTEM AND METHOD FOR PROVIDING CONTEXT BASED REMOTE ADVISOR CAPABILITIES TO USERS OF WEB APPLICATIONS  
A method and system for providing context based remote advisor capabilities to users of web applications is provided. The method includes request for access to a live advisor by a user accessing a...