Match Document Document Title
US20160225112 RESEARCH SYSTEM AND METHOD  
A method, computer program product, and computing system for receiving an inquiry from a user concerning a potential legal services engagement. An initial question is generated based, at least in...
US20160224927 WORK INFORMATION MODELLING  
Some embodiments of the invention relate to a method for an automated construction data interchange in a work information modelling system with a server means and a mobile client device built for...
US20160224926 Task Management System  
A method for managing a task. A computer system displays a graphical display of words for characteristics of people in word clouds in a graphical user interface on a display system in the computer...
US20160217410 Worker Task Assignment Based on Correlation and Capacity Information  
Examples disclosed herein relate to worker task assignment based on correlation and capacity information. For example, a processor may create task assignments for workers based on a comparison of...
US20160210581 METHOD AND APPARATUS FOR EMERGENCY RESPONSE NOTIFICATION  
Embodiments of the invention leverage mobile proliferation to enable laypersons to initiate a timely and effective emergency response in case of an emergency, such as a medical emergency, e.g....
US20160203434 FACTORY MANAGEMENT SYSTEM  
A device may receive information associated with a work request. The device may identify a work profile, associated with a group of tasks to perform, and a group of task profiles, associated with...
US20160203433 OPTIMIZATION OF TRAIT AND EXPERTISE FOR WORKFORCE SELECTION  
A computer-implemented method for optimizing information workforce selection is provided. The computer-implemented method includes providing a ground-truth data collection of information of a...
US20160196533 System, Method and Product for Task Allocation  
A method comprising calculating for each agent, an average quality of tasks that were completed in the past by the agent; allocating tasks to the agents, wherein said allocating comprises...
US20160196524 Task Allocation Device and Task Allocation Program  
Tasks are automatically allocated to a plurality of workers so as to shorten task time for each worker and, as a consequence, to shorten task time for all workers. Tasks are allocated on the basis...
US20160189085 EXPERT RESPONSE TEAM ASSEMBLER SOLUTION  
Technology may be used to modify and improve the process of assembling a response. An automated proposal may be generated by storing databases with information regarding experts and their...
US20160189076 INTERLEAVING SURPRISE ACTIVITIES IN WORKFLOW  
A method includes obtaining primary workflow having a list of activities being performed by a worker; obtaining a surprise activity; comparing a context of the worker to contextual needs of the...
US20160180415 MANAGEMENT AND ALLOCATION OF SERVICES USING REMOTE COMPUTER CONNECTIONS  
A computer-implemented method for allocating services among a plurality of service operators where each capable of providing at least one service and each service operator operating a respective...
US20160171419 ASSISTANCE SERVICE FACILITATION  
In at least some examples, when an assistance requestor requests assistance for a computing task, a service provider may select one or more experts to provide the requested assistance for at least...
US20160171418 LEAD ALLOCATION BASED ON LEAD ATTRIBUTES  
A system comprising a computer-readable storage medium storing at least one program and a computer-implemented method for lead allocation are presented. Consistent with some embodiments, the...
US20160171404 SYSTEM AND METHOD FOR STAFFING EMPLOYEES ON A PROJECT  
According to embodiments illustrated herein, there is provided a method for staffing one or more employees on a project. The method includes selecting a first set of employees from the one or more...
US20160148168 SYSTEM AND METHOD FOR TASK DISTRIBUTION IN CROWDSOURCING  
The disclosed embodiments illustrate methods and systems for distributing crowdsourcing tasks. The method includes receiving a handshake request, by a host device from a client device, at least...
US20160148145 SYSTEM AND METHOD FOR PROVIDING AUTOMATIC TASK ASSIGNMENT AND NOTIFICATION  
A system and method of managing and prioritizing tasks amongst resources and, more particularly, to a system and method for providing automatic task assignment and notification amongst globally...
US20160148133 RISK ASSESSMENT THROUGH CONTEXTUAL ANALYSIS  
In an approach to assessing risk, one or more computer processors retrieve a profile associated with a first user, wherein the first user is a resource associated with at least one task of a...
US20160140479 ADAPTIVE TASK ASSIGNMENT TO IMPROVE SKILL GROWTH AND BALANCE SERVICE LEVEL AGREEMENTS  
Methods and systems may provide for computing the complexities of tasks in a business process management system based on business and process data, and previous durations taken to compute similar...
US20160140478 ADAPTIVE TASK ASSIGNMENT TO IMPROVE SKILL GROWTH AND BALANCE SERVICE LEVEL AGREEMENTS  
Methods and systems may provide for computing the complexities of tasks in a business process management system based on business and process data, and previous durations taken to compute similar...
US20160140477 METHODS AND SYSTEMS FOR ASSIGNING TASKS TO WORKERS  
The disclosed embodiments illustrate methods and systems for assigning one or more tasks to a labor channel from one or more labor channels. The method includes selecting a first labor channel...
US20160132816 Unified Workforce Platform  
A non-transitory computer readable storage medium having stored thereon instructions, the instructions being executable by one or more processors to perform operations including: receive...
US20160125563 System and Method for Smart Passenger and Freight Transportation  
A smart passenger and freight transportation system which is fast, flexible, reliable, low-cost, energy efficient and environmentally friendly for freight and passenger to be picked up, carried,...
US20160125350 Expert Online Matching Marketplace  
A platform which enables experts to be matched with others in the same domain and creates a marketplace in which particular skills can be assessed. The platform enables all aspects from searching...
US20160110674 SYSTEM AND METHOD FOR BUSINESS PARTNERSHIP PAIRINGS  
A system and method for matching business interests of investors, business owners, entrepreneurs, other individuals, and/or students for displaying, suggesting, facilitating and/or creating...
US20160104096 MATCHING SHORT-TERM STAFFING ASSIGNMENTS BASED ON PREVIOUS EMPLOYEE AND EMPLOYER RATINGS AND A REAL-TIME LIVE INTERVIEW  
Described are platforms, systems, media, and methods for providing an on-demand temporary staffing exchange. Automatic identification of individual staffers suitable for particular temporary...
US20160098667 CUSTOMIZABLE SKILLS DATABASE  
Disclosed are examples of systems, apparatus, methods and computer program products that relate to a customizable skills database. For example, a skills database storing customizable data objects...
US20160098666 Transferring Employees in Operational Workforce Planning  
Techniques are described for operational workforce planning tool. The planning tool can be utilized by a manager to analyze an existing workforce plan. A manager within the organization can adjust...
US20160098665 FLOWING SKILL REQUEST VECTORS TO WORKFORCE HIRING TOOLS  
Systems are provided for the automatic analysis of skills in a contact center. More particularly to skills that are available, skills that are requested, and the difference between the two. The...
US20160086140 APPARATUS AND SCHEDULING METHOD  
An apparatus includes a memory and a processor coupled to the memory and configured to specify a second user, from among a plurality of users, having a given processing aptitude relating to a...
US20160086126 INFORMATION PROCESSING APPARATUS AND METHOD  
According to one embodiment, an information processing apparatus a storage, a first extractor, a second extractor and a determiner. The storage stores worker information including an explanation...
US20160078392 METHOD AND SYSTEM FOR RECOMMENDING CROWDSOURCABILITY OF A BUSINESS PROCESS  
A method and system for recommending suitability of crowdsourcing a business process is provided. The method includes generating a plurality of business requirements pertaining to the business...
US20160071048 METHODS AND SYSTEMS FOR CROWDSOURCING OF TASKS  
The disclosed embodiments illustrate methods and systems for formulating a policy for crowdsourcing of tasks. The method includes receiving a set of incoming tasks and a range associated with a...
US20160055444 MULTI-USER INTEGRATED INTERACTION  
A collaboration system receives a user input from a sales user requesting marketing campaign data for a given context. The marketing campaign data, relative to the context of the sales user, is...
US20160055443 GENERATING ORGANIZATIONAL MENTORING RELATIONSHIPS  
A tool for computational generation of organizational mentoring relationships. The tool determines a mentor pool and a mentee pool based, at least in part, on per-person domain metric data for...
US20160034842 COMPUTER READABLE MEDIUM AND PROGRAM PRODUCT FOR FACILITATING ORGANIZATION TRANSITION AND REALIGNMENT  
Computer readable medium and program product for transitioning and realigning an existing organization structure into a new organization structure, are provided. An exemplary computer readable...
US20160034841 TEAM WORKFORCE ASSIGNMENT  
A contact center, methods, and mechanisms are provided for dynamically assembling a team of resources to handle a work item. The work item is analyzed for any needs and a suitable team of...
US20160034840 Adaptive Task Assignment  
Crowdsourcing using active learning is described, for example, to select pairs of tasks and groups of workers so that information gained about answers to the tasks in the pool is optimized. In...
US20160027018 MATCHING RESOURCES TO AN OPPORTUNITY IN A CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SYSTEM  
Matching resources to an opportunity in a customer relationship management (CRM) system includes obtaining, from a CRM system, an opportunity, the opportunity representing a complex record...
US20160026963 FUNCTIONING OF A COMPUTER SYSTEM THAT FACILITATES DISTRIBUTION OF WORK  
A request is transmitted to a computer operated by an approver, to respond with approval or disapproval for an employee to work on a project, before a bid identifying that employee can be...
US20160019491 Systems and methods for management of field staff based on ranked individual profile attributes and availability  
A computer-based system for management of field staff may include a central computer server and a plurality of mobile devices for communication with individual staff. The central computer server...
US20160012374 DOCUMENT WORKFLOW SYSTEM  
Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for automatically routing documents between users as milestones are completed. Recipients of the...
US20160004990 COMPUTER SYSTEMS AND USER INTERFACES FOR LEARNING, TALENT DISCOVERY, RELATIONSHIP MANAGEMENT, AND CAMPAIGN DEVELOPMENT  
The present disclosure provides computer systems and user interfaces for learning and/or talent discovery. A computer system can include a user interface that includes a search field and a facet...
US20160004989 METHODS FOR PRIORITIZING AND ASSIGNING ONE OR MORE EXCEPTIONS AND DEVICES THEREOF  
A method, non-transitory computer readable medium and exception management computing device for obtaining one or more exceptions and information associated with each of the obtained one or more...
US20150379649 TECHNIQUES FOR MANAGING RETAIL SERVICES  
Historical and real-time metric data is captured for a retail establishment. When a customer comes for service at the retail establishment, a real-time suggestion as to what service location and...
US20150371174 LEADS PROCESSING ENGINE  
The present invention is directed to a system and method for generating, processing and distributing leads, the system comprising a leads processing engine for receiving customer requests,...
US20150371173 PEER TO PEER CHAT BASED COMMERCE SYSTEM  
A peer to peer chat based commerce system to buy and sell knowledge, digital and physical assets, exchanged by consumer-users and merchant-users via web-enabled devices transmitting through a...
US20150356492 MULTIPLE SIMULTANEOUS SESSION SUPPORT BY A REMOTE TECHNICIAN USING PRELIMINARY QUEUES  
In a remote technical support system, a technical support controller receives an indication of a maximum number of support sessions to be serviced by a remote technician. Thereafter, the technical...
US20150356491 WORKFORCE OPTIMIZATION BY IMPROVED PROVISION OF JOB PERFORMANCE PLAN  
A computer-implemented method provides a job performance plan for a plurality of jobs to be performed at geographical locations. The computer receives job data that represent job requirements for...
US20150347954 MATCHING SYSTEM  
A system for matching an employer with a job seeker implemented with a processor and memory including a set of instructions executable by the processor. The instructions may be executable to...