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US20120328083 Methods, Computer Program Products, And Systems For Managing Voice Over Internet Protocol (VOIP) Network Elements  
Methods, computer program products, and systems for managing VoIP network elements are provided. Methods include receiving call details records (CDRs) from a plurality of network elements. The...
US20130034217 METHOD AND SYSTEM FOR PROVIDING DIRECTORY ASSISTANCE TO ERRONEOUS TELEPHONE CALLS  
A method and system for providing directory assistance to erroneous calls. The method and system includes an intercept system that intercepts erroneous calls and automatically routes them to a...
US20150023485 Telephone system, apparatus, and method for providing enhanced privacy features  
A telephone system for enhanced privacy management includes a telephone switch, a rejected call handler, a user preference database, and an internet app privacy manager, whereby an incoming call...
US20120250842 Method for Accessing Service Resource Items That are For Use in a Telecommunications System  
Service resource items for use in call setup in a telephone system are held on servers that are connected to a computer network which is logically distinct from the telephone system...
US20130003949 Method And System For Providing Enhanced Caller Identification Information Including Screening Invalid Calling Party Numbers  
A system and method deliver audible caller identification information when standard Caller ID information is invalid or cannot be provided. In one disclosed embodiment, the Caller ID information...
US20120128141 Methods, Systems, and Products for Accessing Call Logs  
Methods, systems, and products provide remote access to call logs upon request. An incoming call is processed and an address is retrieved that is associated with a called number. An electronic...
US20130044869 METHOD AND SYSTEM FOR CUSTOMIZED CALLER IDENTIFICATION  
A system and method for customized caller identification and call routing are disclosed. A disclosed method of providing customized caller identification information for a phone call includes...
US20120170723 Methods And Systems For Selecting A Buddy From A Buddy List And For Placing Call To A Buddy  
There is described a provides a method for selecting a buddy with which a user wants to connect. The buddy having a buddy identification being listed in a pre-identified group of...
US20120163571 HIGHLY SCALABLE AND DISTRIBUTED CALL/MEDIA MODELING AND CONTROL FRAMEWORK  
A highly scalable and distributed call/media modeling and control framework is described. In particular, a plurality of anchor point servers are provided which enable one or more applications to...
US20140321625 METHOD AND APPARATUS FOR CONTENT PRESENTATION IN ASSOCIATION WITH A TELEPHONE CALL  
A method and apparatus are provided for presenting multimedia content to a caller and/or a called party in association with a telephone call. Content may be presented pre-ring (before the called...
US20110200181 SYSTEM AND METHOD FOR AUTOMATIC DISTRIBUTION OF CONVERSATION TOPICS  
A method and system for distributing to a destination a notification of a topic being discussed by two participants of a voice call. Terms are extracted from an audio stream generated during the...
US20120300913 System and Method for Dynamic Call-Progress Analysis and Call Processing  
A telephony application such as an interactive voice response (“IVR”) needs to identify quickly the nature of the call (e.g., whether it is a person or machine answering a call) in order to...
US20110274257 CALLER ID SURFING  
The invention relates to the field of computer telephony integration. In particular the invention relates to displaying and producing computer based documents seamlessly to users that relate to...
US20110235790 Computing Device With Remote Contact Lists  
In one implementation a computer-implemented method includes generating a group of telephone contacts for a first user, wherein the generating includes identifying a second user as a contact of...
US20140112462 SYSTEM AND METHOD FOR ALLOWING VIRTUAL PRIVATE NETWORK USERS TO OBTAIN PRESENCE STATUS AND/OR LOCATION OF OTHERS ON DEMAND  
A system and method can support a virtual private network based on a public telecommunication infrastructure. The virtual private network can receive a request from a caller for place a call to a...
US20120237011 APPARATUS AND METHODS FOR NOTIFICATION OF A PARTY IN A TELEPHONE CONFERENCE  
Systems, methods, and machine-readable articles of manufacture enable private notification of a participant in a telephone conference. In representative embodiments, a system receives a telephone...
US20110222675 CALL-HANDLING RULES  
Call-handling rules may be provided. A user interface may access a plurality of information associated with a user and provide functionality for creating a plurality of rules based on the...
US20120106718 Automatic Digit Map Generation for Access Gateway During Call Setup  
The invention relates to a method for generating a digit map for a call setup, wherein leading digits of a call number are collected by a gateway and transmitted to a call control server where a...
US20140044246 SYSTEM AND METHOD FOR DETERMINING CALL IMPORTANCE USING SOCIAL NETWORK CONTEXT  
Disclosed herein are systems, methods, and non-transitory computer-readable storage media for determining call importance using social network context. A system can receive a call from a caller...
US20130235986 METHOD AND SYSTEM FOR MANAGING CONNECTIONS BETWEEEN TELEPHONE LINE SUBSCRIBERS  
A computer-implemented method of managing telecommunications between telephone line subscribers is provided. The method includes at a first telecommunications operator, receiving from a first...
US20130156173 SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR EXTRACTING USER PROFILES AND HABITS BASED ON SPEECH RECOGNITION AND CALLING HISTORY FOR TELEPHONE SYSTEM ADVERTISING  
A system, method and computer program product for providing targeted messages to a person using telephony services by generating user profile information from telephony data and using the user...
US20120063576 SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR EXTRACTING USER PROFILES AND HABITS BASED ON SPEECH RECOGNITION AND CALLING HISTORY FOR TELEPHONE SYSTEM ADVERTISING  
A system, method and computer program product for providing targeted messages to a person using telephony services by generating user profile information from telephony data and using the user...
US20120314850 SYSTEM OF HARDWARE, SOFTWARE AND TECHNICAL METHODS TO ENABLE ACTIVE MANAGEMENT OF ON HOLD CALLS ON SMART PHONES AND OTHER PROGRAMMABLE PHONES  
The described embodiment of the system relates to software and hardware related to smart phones and programmable phones, on hold messages, putting callers on hold and taking them off hold, visual...
US20080111880 Method of providing video-call service using general voice-call terminal and private branch exchange for performing the method  
In a method of providing video-call service using a general voice-call terminal and a Private Branch Exchange (PBX) for performing the method, the following steps or functions are performed:...
US20120140910 METHOD AND APPARATUS FOR HANDLING A TELEPHONE CALL  
A system for handling a telephone call within a telephone network, comprising a multi-tenanted CTI server within a telecommunications network adapted to receive telephone calls on behalf of a...
US20130070909 System and Method for Electronic Message Notification  
A system includes an interface to receive a signal associated with a call from a first communication device to a second communication device. The system also includes a call suspension mechanism...
US20140056419 CLOUD BASED CONTACT CENTER PLATFORM POWERED BY INDIVIDUAL MULTI-PARTY CONFERENCE ROOMS  
The present disclosure includes a system and method for handling customer service requests in a virtual computing environment supporting multimedia interactions. In some embodiments, the system...
US20110218853 SYSTEMS AND METHODS FOR ADVERTISING USING PAY-PER-CALL  
Methods and systems are disclosed for providing online advertisements to consumers. A method disclosed herein allows a consumer to provide contact information to a business in response to a search...
US20080212751 TELEPHONE BACKGROUND SCREENSAVER WITH LIVE INTERNET CONTENT  
Discloses a system and method for display of live content on a telephone handset with an input keypad and a graphical display. The live content is gathered from a one source of live content...
US20120128138 Telephone call handling system  
A telephone call handling system includes a sendings receiver configured to receive sendings sent from the telephones of other party's via a telephone service. A sendings registry automatically...
US20130156172 ELECTRONIC DEVICE WITH FUNCTION OF REPLYING TO MESSAGE BASED ON RECEIVER ENVIRONMENT AND METHOD THEREOF  
An electronic device with a function of replying to a message based on the environment of the receiver is provided. The electronic device includes a storage unit, a receiving module, a determining...
US20130064359 PHONE NUMBER RECOGNITION  
Method and system for recognising a numeric or alphanumeric sequence of characters in a document, the sequence conforming to predetermined rules and representing user identifiers for identifying...
US20110128953 Method and System of Voice Carry Over for Instant Messaging Relay Services  
A method of assisting communication for a user is provided. The method includes receiving an IM message including a request for a voice carry over from the user, and transmitting to the user an...
US20130202097 PRIORITY TELEPHONIC COMMUNICATIONS  
This document describes various techniques enabling priority telephonic communications. In some embodiments, these techniques enable a person making a telephone call to indicate that their call is...
US20140241515 Location Aware Conferencing System And Method  
In one embodiment, a method includes receiving a first request to join a conference from a first user device. The location of the first user device is determined. Based on the location of the...
US20120288074 TELECOMMUNICATION AND MULTIMEDIA MANAGEMENT METHOD AND APPARATUS  
A telecommunication and multimedia management apparatus and method that supports voice and other media communications and that enables users to: (i) participate in multiple conversation modes,...
US20120219131 TELECOMMUNICATION AND MULTIMEDIA MANAGEMENT METHOD AND APPARATUS  
A telecommunication and multimedia management apparatus and method that supports voice and other media communications and that enables users to: (i) participate in multiple conversation modes,...
US20090092234 ANSWERING VIDEO CHAT REQUESTS  
Methods, systems, and computer-readable medium for providing audio-video messaging in a video chat system. In one implementation, a method is provided. The method includes receiving a video chat...
US20060152577 Systems and methods for incorporating video into voice-only call centers  
Systems and methods for incorporating video into voice-only call centers are provided. These systems and methods incorporate video by separating the video from the audio portion of incoming calls,...
US20110117885 Methods of Connecting A User Telephonically To Prerecorded Information By Text Keyword And Keyword Database  
A method of connecting phone users telephonically to prerecorded information using text keywords and a keyword database is disclosed. Preferred methods of purchasing text keywords and changing the...
US20120243672 System and Method for Delivering Advertising to Packet-Based Telephones  
A system and method of delivering targeted advertising to packet-based network telecommunications devices may include accessing a database configured to store telephone services information of...
US20120294431 System and Method to Push Messages Indicating Status of Trouble Reports in a Telecommunications Network  
A system, method, and media for managing messages, comprising a status push application in communication with a trouble ticket database and a work force administration and control system, the...
US20120140909 DIAL UP TELEPHONE CONFERENCING SYSTEM CONTROLLED BY AN ONLINE COMPUTER NETWORK  
In a telephone conferencing system, a digital communication network such as the Internet is used to establish and control the telephone connections between multiple conferees with the telephone...
US20090245487 Device for Alerting a Telephone Caller When a Live Person is Reached  
An apparatus and method of use are disclosed that monitor a telephone call and alert the caller when a live person is reached. The apparatus includes a computing device, a telephone interface,...
US20060117364 Digital subscriber line communication system  
A digital subscriber line communication system (DCLCS) provides voice and data services to a subscriber premises within a building and to high speed data communication devices in the subscriber...
US20110182285 Sessions In A Communication System  
A method in a communications system for handling responses to messages includes a step of sending a message from a first party to a second party. A response to the message is sent, with the...
US20090185668 METHOD AND DEVICE FOR DISPATCHING AN ALERT MESSAGE IN A NETWORK  
This method for dispatching an alert message in a telecommunications network comprises a step (E20) of receiving a multimedia stream emitted by a calling device having emitted a call to a called...
US20080247522 PRIVATE BRANCH EXCHANGE, TELEPHONE TERMINAL, AND TELEPHONE SYSTEM HAVING THE PRIVATE BRANCH EXCHANGE AND THE TELEPHONE TERMINAL  
A PBX transmits a superimposed signal to telephones via internal lines, the signal being generated from a transmission data signal modulated and converted into an analog form and a transmission...
US20120219130 METHOD, DEVICE AND SYSTEM FOR MEDIA SESSION NEGOTIATION  
A method, a device and a system for media session negotiation are disclosed in the present invention. The method includes: receiving a first media description sent from a telephony server (TS),...
US20150103985 Unified Services Platform Using A Telephone Number As A Common Subscriber Identifier  
A system and method for enabling the telephone number as a platform for the association of IP-enabled services with legacy telephone service. A unified services enabler platform may be utilized to...
Matches 1 - 50 out of 246 1 2 3 4 5 >