Matches 1 - 26 out of 26


Match Document Document Title
US20100329443 System and Method for Providing Mobile Based Services for Hotel PBX  
The invention relates to a method and system for providing mobile based services for hotel PBX having an external number assigned which includes the steps of providing each hotel room which...
US20150063555 APPARATUS, METHODS, COMPUTER SOFTWARE AND COMPUTER PROGRAM PRODUCTS FOR TELECOMMUNICATIONS SERVICE MIGRATION  
Apparatus, methods, computer software and computer program products for telecommunications service migration. The telecommunications service is being migrated from legacy telecommunications...
US20150078545 SYSTEM AND METHOD FOR PROVIDING AUTOMATED TRUNK SWITCHING FOR QUALITY OF SERVICE IMPROVEMENT  
The present invention generally relates to voice communication means and systems for provision thereof. Specifically, the present invention relates to a computer implemented system and method for...
US20060140383 Network re-routing systems and methods  
A telecommunications system includes a local data switch in communication with a first interexchange carrier network and a customer computer in communication with the local data switch. When there...
US20090086933 CALL ROUTING USING VOICE SIGNATURE AND HEARING CHARACTERISTICS  
In an example embodiment, a system that appropriately routes calls to an agent at a contact center based on the agent's voice and/or hearing characteristics. The agent is selected by matching...
US20060165228 Transferring multiple dialogs of a call  
Communicating a call having a number of dialogs includes initiating a call between a first endpoint and a second endpoint. A first connection for a primary dialog of the call is established...
US20060222158 Call contents interception method for a communications network  
A method is used to intercept call contents for provision of the contents to a monitoring authority for example the police or security services. The method identifies a network device in a bearer...
US20130308769 METHOD AND SYSTEM FOR AUTOMATICALLY PROVIDING ALTERNATE NETWORK ACCESS FOR TELECOMMUNICATIONS  
A communications unit is provided that can be coupled to a building's telecommunication wiring to provide an automated mechanism for isolating the building's wiring from a PSTN, while also...
US20080232573 User-Programmable Call Progress Tone Detection  
A telecommunications system is disclosed that enables a telecommunications switch to be “user” programmable in the “field”—in contrast to only programmable by the manufacturer or third-party...
US20080152091 Priority-Based Call Routing  
The present invention provides methods, apparatuses, and computer media for re-routing outgoing calls from a communications terminal. A call routing module selects a set of re-routing plug-ins....
US20050220288 Technique for routing a call to a call center based on the geographic origin of the call  
A telephone or other communications device may be identified by a telephone number based on a home area (e.g., “NPA” or area code). When a caller is traveling with a cellular telephone, for...
US20080198998 Strategic Telecom Optimized Routing Machine  
A method of routing calls through a network (5) includes: receiving an incoming call at a signaling transfer point (STP); transferring information related to the incoming call to a routing engine...
US20080152118 System and method for virtual wireless roaming  
A system and method is provided for call routing from a wired telephone switch. A wireless device is registered with a database of the wired telephone switch. Incoming wireless calls destined for...
US20090116634 ACCOMMODATION OF TWO INDEPENDENT TELEPHONY SYSTEMS  
Independent telephony systems are integrated by using symmetric forking from both systems. Calls received by either system are forked to the other system. Thus, a call can be accepted by one of...
US20080101344 Method and System to Provide Redundancy for Calls  
In a method for providing redundancy for calls, a calling subscriber generates a first call to a called receiver. An originator is provided, associated to the calling subscriber, and having...
US20050243987 Process and server for routing telephone calls  
Process for managing calls to users of telecommunication networks, comprising the steps during which: the users each enter at least one call routing rule associating at least one condition applied...
US20090080637 DIALING PLAN REMOVAL  
A request to delete a dialing plan is received. A list is generated of switching modules that are connected to a central processor of a telephone switch. Each switching module is queried to...
US20080192916 Routing Based Upon Origin of a Call  
The invention relates to a data communications network and a method of operation thereof. A data communications network (14) is described which includes a call server (58, 60, 62, 64) for the...
US20050135594 Computer-based telephone call management  
Some embodiments provide a telephone and a computing device coupled to the telephone, the computing device to selectively route telephone call signals to the telephone based on user-specified rules.
US20080008308 System and method for routing calls  
A method and system of routing calls. In a particular embodiment, the method includes prompting a caller of a call for caller information with a first system. The first system has a first...
US20090268897 METHOD FOR SELECTION AND ROUTING OF AN INBOUND VOICE CALL TO AN APPROPRIATE NETWORK FOR COMPLETION  
A method of directing a call includes receiving a call connection request, the call connection request including an identifier associated with a called party. The method also includes determining...
US20070064910 Method and apparatus for providing called party information to a coverage point during survivable processor operation  
Called party information is provided during survivable processor mode operation of a branch included in a distributed private branch exchange communication system for support of features that...
US20050105709 Method and system for intelligent routing of telephone calls  
A method of intelligent routing of telephone calls and a system for implementing the method. The method of intelligent routing of telephone calls includes, during a first or configuration step,...
US20050069121 Routing telephone calls  
An incoming telephone call is received at a private branch exchange. The telephone call is directed to a telephone extension of the private branch exchange. A call routing preference associated...
US20100166170 Method and Apparatus for Relaying Calls  
A dual mode user terminal for a calling party can make calls over both a conventional cellular network and a packet data network using VoIP protocols. If the called party is not available to...
US20100150335 CALL ROUTING  
An inbound traffic allocation module is configured to store, in a database, data received from a plurality of site-services, and to determine a route capacity based at least in part on the...

Matches 1 - 26 out of 26