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Match Document Document Title
US20110085653 SYSTEM AND METHOD FOR PROVISIONING TELEPHONY SERVICES  
The invention includes telephony servicing over a computerized network wherein customers of a telephony services company may establish basic services, add new services or modify existing services....
US20080253543 Multi-User System for Call Back Call-Through and Follow Me Features Using Analogs Lines and Data Link  
A digital telephony system which provides telephone services to a plurality of subscribers. The system includes a private branch exchange (PBX) which provides multiple analog telephone lines and...
US20120093305 SYSTEMS AND METHODS FOR MANAGING SERVICES FOR CARRIER SUBSCRIBERS AND MIGRATING THEM TO SERVICE BUNDLES  
There is disclosed a system and method for managing service for carrier subscribers and migrating them to service bundles. In an embodiment, the method comprises obtaining a list of existing...
US20110299665 SYSTEM AND METHOD FOR PROVIDING A CUSTOMIZED DIALTONE  
A system and method for customizing communications for a communications device may include determining, at a network node, in response to determining that the communications device is in an...
US20120045040 TRUE CONVERGENCE WITH END TO END IDENTITY MANAGEMENT  
Described is a system of disparate telecommunications networks having managed identities, a service, such as voicemail, abstracted from the underlying access networks, and an operational support...
US20090268893 Temporary provisioned public call treatment for calls initiated from a private party device  
Methods are disclosed for provisioning a private party telephony device for public call treatment on a temporary basis (for example, before allowing third party use of the device) and applying...
US20120307995 EFFICIENT PROVISIONING OF SERVICES AND EQUIPMENT  
Once a customer selects a service provider, a qualification request is placed with the provider for customer-specific information identifying services and equipment are available to that customer....
US20080013705 Web-based and telephony-based automated notification method and system  
A method and apparatus for providing notification reminders via a communications system, comprising generating at least one of a web-based or telephone-based interface to an account supported by a...
US20070165818 Network event driven customer care system and methods  
The present disclosure provides systems and methods for informing customers and taking other corrective actions upon the occurrence of a network event that may affect the provision of a network...
US20050135591 Guest services management system and method  
A method, system and apparatus for managing guest services to a telephone subscriber using identifying information provided through the PSTN to a guest services management center. In accordance...
US20120300916 PROVISIONING AND CORRELATING A DYNAMIC PHONE NUMBER TO IDENTIFY A UNIQUE CALLER  
A method comprising directing a user equipped with a user's phone to a landing page in response to a call request to a call server communicatively coupled with a dynamic number insertion service...
US20140086399 SERVICE-PRESERVING UPGRADE  
Downloadable pluggable services and methods of distributing the same are described. The downloadable pluggable services may correspond to communication services that can be downloaded to upgrade a...
US20080159506 NETWORK ELEMENT PROVISIONING AND EVENT SIMULATION IN A COMMUNICATIONS NETWORK  
In a network management system, an application program simulates provisioning operations and other network events in a communications network. The network management system may receive a selection...
US20080049920 Network layer integration for supporting internet access, voice over internet protocol, and internet protocol television services  
A system and method for automatically provisioning a composite telecommunications product comprising a plurality of sub-products or services in response to a single customer order are provided. A...
US20050135589 Management of guest services  
A method and apparatus for managing guest services to a telephone subscriber using identifying information provided through the PSTN to a guest services management center. In accordance with the...
US20060093115 Providing a service framework at an endpoint  
A method for providing telephony features at an endpoint includes accessing a service framework at an endpoint. The service framework is operable to provide one or more telephony features. Feature...
US20080133320 Modeling customer behavior in a multi-choice service environment  
One embodiment of the present invention provides a system that models customer behavior in a multi-choice service environment. The system constructs a probability density function f to represent...
US20100142694 TELEPHONE CALL PROCESSING  
Embodiments of the present invention, include provision of enhanced telephony services for telephone calls received at local telephone exchange switches which do not themselves support...
US20060013375 Methods of providing caller identification information and related registries and radiotelephone networks  
Caller identification information may be provided for a plurality of radiotelephone networks operated by a plurality of service providers. For example, a registry may be provided including a first...
US20110075825 Method for the Selection of an Active Software Environment of a Virtualized Telecommunications Terminal  
A method is presented for the automatic selection of the active software environment of a telecommunications terminal. In accordance with one embodiment of the present invention, the active...
US20100183135 Mid-Call Detection And Resolution Of Feature Interactions  
Techniques for detecting and resolving feature interactions during calls are disclosed. In particular, a finite-state machine and a corresponding method detect when a feature that is invoked...
US20100119050 AUTO PROVISION SYSTEM AND METHOD FOR CUSTOMER PREMISES EQUIPMENT  
An auto provision system and method for a customer premises equipment (CPE) include: connecting a CPE to a provision platform through a network; authenticating the CPE by the provision platform...
US20090238355 GUIDED ASSIGNMENT OF TELEPHONE FEATURES  
A method of offering telephone services to a customer includes displaying a product catalog containing at least one guided assignment folder in response to determining the presence of a root...
US20080260130 Consolidated access and administration of customized telephone calling services  
The present invention provides methods that allow more sophisticated use of custom calling services by consolidating the access to and administration of services for multiple lines and/or...
US20090003533 MANAGEMENT AND DIAGNOSIS OF TELEPHONIC DEVICES  
Systems and methods of managing and diagnosing enterprise telephonic devices are disclosed. A provisioning request can be received from an enterprise telephonic device. The provisioning request...
US20100111269 SYSTEM AND METHOD FOR VOICE ACTIVATED PROVISIONING OF TELECOMMUNICATION SERVICES  
A system and method for provisioning communications services. A remote device controlled by a user is linked with a provisioning system. A verbal selection of a menu associated with a library is...
US20110110512 SYSTEM AND METHOD FOR PROVIDING SIGNALING IN A NETWORK ENVIRONMENT  
A method is provided in one example embodiment and includes communicating initial digits associated with an original request for a call and receiving a message indicating an incomplete address for...
US20070263820 PRINTING WORKFLOW SERVICES  
A computer workfiow services manager includes a data input coupled to receive unprocessed data from a customer, a data output coupled to transmit processed data to the customer, a control input...
US20070116223 Telephony and web services coordination  
Systems and methods are provided for coordinating telephony and web services. One method embodiment includes defining a call control XML (ccXML) element associated with accessing a web service...
US20050265532 Provision of a personalized indicator datum when setting up a telecommunication  
A method and system which provide a personalized indicator datum on at least one terminal when establishing a telecommunication or when setting up a call between at least two terminals. In a first...
US20070286385 Communications device and method of operating a communications device that continues to connect local users after a link fails  
A next-generation network utilizes a three-tier, cascading fault approach to providing emergency stand-alone (ESA) switching in a circuit-to-packet (C2P) network. Calls that are placed to...
US20090086947 INBOUND CALL IDENTIFICATION AND MANAGEMENT  
Examples of inbound call identification and management are described including a call management system that includes one or more repositories that can include data representing call action...
US20100054439 METHODS AND SYSTEMS FOR MULTILAYER PROVISIONING OF NETWORKED CONTACT CENTERS  
Embodiments of multilayer provisioning of networked contact centers comprise providing a support service, via a distributor, to a tenant, responsive to receiving a request from the tenant to...
US20070297591 PROCESS FOR TRANSFORMING AND MANAGING MESSAGES FROM SIP SIGNALING INTO AN EVENT-MANAGED ASYNCHRONOUS SYSTEM  
The invention relates to a process for transforming and managing messages from SIP signaling in an event-managed asynchronous system, comprising: receiving (S0, S0′, S0″) at least one SIP...
US20100266110 METHOD AND APPARATUS FOR PROVIDING A CUSTOMER PREMISE BASED COMMUNICATION SYSTEM  
A method and an apparatus for providing a customer premise based feature. For example, the method receives a call directed to a customer, wherein the call is associated with a customer premise...
US20050053213 Local number provisioning system and method  
A method and switching system that provisions to subscribers a geographically-specific telephone number. The geographically-specific telephone number is useable by the public switched network...
US20120220268 METHOD OF CONFIGURING A DEVICE FOR COMMUNICATIONS SERVICE ACTIVATION  
A method of generating device-specific configuration data during the initial set up of a device (12) comprises, during a configuration process running on the device (12), sending from the device...
US20090110168 PROVIDING TELEPHONE SERVICES BASED ON A SUBSCRIBER VOICE IDENTIFICATION  
A method of providing a telephony service can include creating a database of subscriber identities and subscriber voice prints and telephony services associated with the subscriber identities and...
US20090080631 METHOD, APPARATUS AND COMMUNICATION SYSTEM FOR RENTING TELEPHONE NUMBER  
A method for renting a telephone number includes: receiving the request for renting a telephone number sent by the request user through the host number; selecting at least one telephone number as...
US20080226056 Methods, Systems, and Products for Providing Telephony Services  
Methods, systems, and products are disclosed for providing telephony services to customers. A metaservice is associated with a directory number. The metaservice is provisioned as a pseudo-service...
US20100232588 ENHANCED SERVICE LEVELS FOR CALL-PROCESSING SERVICES  
Service levels for call-processing are enhanced based on the subscriber status of at least one of the calling party and the called party. In one example, a calling party (caller) places a call to...
US20080232567 ABSTRACT APPLICATION DISPATCHER  
Embodiments of the invention provide systems and methods for providing one or more services in a communication session such as a call or other media exchange independent of supporting network...
US20090274286 Selecting Communication Mode of Communications Apparatus  
A communications device capable of communicating via any one of a number of communication modes comprises a mode comparator configured to determine which of the available modes is likely to be...
US20100111278 Telecommunication Systems  
According to an embodiment of the invention, there is provided a method of controlling access to services of a communication network at an access point through which access devices access services...
US20050074106 Call establishment method  
Summary The invention concerns the method of establishing a communication connection between a calling subscriber terminal and a called subscriber terminal connected to a circuit switched...
US20060227959 Temporary enum gateway  
A temporary ENUM architecture assigns a temporary ENUM at call time. For an originated communication requiring routing to a party which needs a particular callback format not supported, the...
US20090190735 METHOD AND SYSTEM FOR ENHANCING TELEMATICS SERVICES  
A method for enhancing telematics services is disclosed. The method includes capturing a voice print of a user and receiving a verbal request for a telematics service. A voice associated with the...
US20070116224 Service chaining  
Systems and methods, including computer executable instructions, are provided for telephony service chaining. One method includes invoking a first application in a telephony session. The method...
US20090067600 Method And Arrangement For Services Running On Service Execution Platform  
The present invention discloses an arrangement for providing high availability and high robustness for services running on service execution platforms, comprising service components categorized...
US20100054440 COMMUNICATION SUPPORT SYSTEM, CORRESPONDENCE INFORMATION MANAGING APPARATUS, COMMUNICATION SUPPORT METHOD AND PROGRAM  
To a correspondence information storage, correspondence information establishing a correspondence between an information processing apparatus in an available state and a communication terminal is...

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