Next Patent: Control device and method for monitoring wear parts for printers and copiers
Next Patent: Control device and method for monitoring wear parts for printers and copiers
[0001] This Application is a continuation-in-part application of copending U.S. Ser. No. 10/692,034, filed Oct. 23, 2003 entitled “System And Method For Remote Maintenance, Remote Configuration And/Or Remote Operation Of An Electrophotographic Printing System Or Copying System” in which the inventors are Matthias Seeler and Berthold Kathan.
[0002] The invention concerns a system and a method for remote maintenance, remote configuration and/or remote operation of an electrophotographic printing system or copying system. A data processing system is connected via a network with a communication unit of the printing or copying system.
[0003] In known electrophotographic printers and copiers, with the aid of modems a remote data transmission connection is established to a service and maintenance computer that is located in a service station of the printer manufacturer. For this, the entire printer is activated and connected in a suitable operating state. A connection via a telephone network is produced between the modems. With the aid of this remote data transmission connection, data with error entries of an error list, what is known as the error history, are transmitted from the printer to the service and maintenance computer.
[0004] For error analysis, the printer or copier must be activated by an operating personnel of the printer manufacturer and connected in a predetermined operating state. Thus such an error analysis is only possible when operating personnel of the customer activates the printer or copier before the remote data transmission and deactivates it again after the data transmission. Thus the remote data transmission connection can only be established at times at which the operating personnel is present at the printer. If a customer operates a printer or copier, for example in Japan, and the service station is located, for example, in Germany, a time shift of seven or eight hours thus occurs. Service times for a remote data transmission must thereby be coordinated between customers and service technicians of the service station.
[0005] An arrangement to control and to transmit data between a mainframe and a copier controller is known from European patent EP 0 513 549 A2. A control unit for communication control is provided that is connected with the copier control. The communication control comprises a data processing system with a modem, whereby the communication with the mainframe occurs independently of the copier control. A data transmission occurs with the aid of an RS232 interface between the copier control and the communication control.
[0006] It is an object of the invention to specify a system and a method for remote maintenance, remote configuration and/or remote operation of an electrophotographic printing or copying system, via which a communication is also possible without further operation interventions by operating personnel at the printing or copying system.
[0007] According to the system and method for remote maintenance, remote configuration, and/or remote operation of an electrophotographic printing or copying system, a data processing system is connected with a communication unit of the printing or copying system via a network. Given a deactivation of the printing or copying system, first data are received by the data processing system via the network and the first data are processed by the communication unit. After the processing of the first data by the communication unit, a data processing unit of the printing or copying system is activated. Second data are transmitted between the data processing system and the data processing unit.
[0008]
[0009] For the purposes of promoting an understanding of the principles of the invention, reference will now be made to the preferred embodiment illustrated in the drawings and specific language will be used to describe the same. It will nevertheless be understood that no limitation of the scope of the invention is thereby intended, such alterations and further modifications in the illustrated device, and/or method, and such further applications of the principles of the invention as illustrated therein being contemplated as would normally occur now or in the future to one skilled in the art to which the invention relates.
[0010] It is achieved via the system that data for remote maintenance, remote configuration and/or remote operation of the electrophotographic printing or copying system is also possible between the data processing system and the data processing unit without further operation interventions by operating personnel. The data transmission via the network is also possible given a deactivated printer, in that the communication unit activates the data processing unit. A remote maintenance, remote configuration and/or remote operation of the electrophotographic printing or copying system is thus also possible at times at which no operating personnel is present to activate and operate the printing or copying system. Furthermore, points in time or periods of time can be selected for remote maintenance, remote configuration and/or remote operation at which no print jobs are executed. Additional stop periods downtimes of the printing or copying system are thereby prevented.
[0011] A second aspect concerns a method for remote maintenance, remote configuration and/or remote operation of an electrophotographic printing or copying system. A data processing system is connected via a network with a communication unit of the printing or copying system. Given a disconnected printing or copying system, first data transmitted from the data transmission system via the network to the communication unit are transmitted to the communication unit and processed by it. After the processing of the first data by the communication unit, a data processing unit of the printing or copying system is activated. Second data are transmitted between the data processing system and the data processing unit.
[0012] It is achieved via this method that the remote maintenance, remote configuration and/or remote operation of the printing or copying system is also possible given a deactivated printing or copying system without further operation interventions at the printing or copying system by an operation personnel. The remote maintenance, remote configuration and/or remote operation can thus also occur at times at which the printing or copying system is not in operation. Additional stop periods for remote maintenance, remote configuration and/or remote operation of the printing or copying system are thus not necessary. The data processing unit of the printing or copying system is thus activated via the network connection. Further control units and structural units can, as the case may be, be activated together with or after the activation of the data processing unit.
[0013] To better understand the present method and system, reference is made in the following to the preferred exemplary embodiment shown in the drawing that is specified using specific terminology. However, it is to be noted that the scope of protection should not be limited thereby, since such changes and further modifications to the shown device and/or the method, as well as such further applications as they are shown therein, are viewed as typical present or future knowledge of a competent average person skilled in the art.
[0014] In
[0015] The printer
[0016] The power supply unit
[0017] As was already mentioned, the data processing unit
[0018] A network card is preferably used as a network adapter
[0019] With the aid of the electrical switch
[0020] In addition to the fixed disk storage
[0021] A management information base of the printer
[0022] In other exemplary embodiments, a plurality of printers
[0023] It is not necessary via the system
[0024] In the activation, only components of the printer
[0025] In particular given errors that are not easily remedied, with the aid of the system
[0026] In a further exemplary embodiment, a connection via a wide area network (WAN), in particular via the Internet, is used for data transmission between the printer
[0027] Although a preferred exemplary embodiment is shown and specified in detail in the drawing and in the preceding specification, this should be viewed as being purely exemplary, and the invention should not be limited. It is to be noted that only the preferred exemplary embodiment is shown and specified, and all changes and modifications should be protected that presently and in the future lie in the scope of protection of the invention.